Contract Logistics IT Expert

Kuehne+Nagel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global logistics provider in Dubai is seeking a Contract Logistics Specialist to manage warehousing operations and enhance logistics systems. You will be responsible for providing operational support, leading system implementations, and conducting user training. The ideal candidate will have a Bachelor's degree in information systems and at least 4 years of IT support experience. Opportunities for personal and professional development are offered.

Benefits

Opportunities for further development

Safe, stable work environment

Contribution to global humanitarian efforts

Qualifications

• Minimum 4 years of experience in IT support or logistics systems.
• Solid understanding of BY WMS & Moca Programming.
• Fluent in written and spoken English and Turkish.

Responsibilities

• Provide operational support for logistics information systems.
• Lead system implementations and customer onboarding.
• Conduct user training sessions and maintain knowledge bases.

Skills

IT support

Logistics systems

SQL

Django

Analytical skills

Communication skills

Attention to detail

Software testing

Advanced Excel

Education

Bachelor's degree in information systems, Logistics, or a related field

Tools

Warehouse Management Systems (WMS)

Databases

Job description

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

As an IT Expert, you will join our dynamic Contract Logistics Information Systems team, where you will play a key role in supporting and enhancing our logistics systems. You will be responsible for troubleshooting, quality testing, business analysis, and driving process improvements across various implementation and operational support activities.

How you create impact

• You will provide operational and post-implementation support for Contract Logistics Information Systems, ensuring smooth system performance and issue resolution.

• You will lead and support system implementations, including customer onboarding, configuration of environments, and go-live/hypercare activities.

• You will coordinate release management and execute integration testing to ensure system stability and functionality.

• You will conduct user training sessions and maintain internal knowledge bases to support system adoption and continuous learning.

• You will collaborate with corporate teams and subject matter experts to drive compliance, improvement projects, and local system enhancements.

• You will analyze and optimize existing operational processes, leveraging new functionalities and integration methods (e.g., EDI, replication, application-to-application).

• You will manage ticketing systems, follow up on assigned issues, and generate analytical reports based on operational needs.

• You will support hardware and system setup, including barcode printers and label printing, within Warehouse Management Systems (WMS).

What we would like you to bring

• Bachelor’s degree in information systems, Logistics, or a related field

• Minimum 4 years of experience in IT support or logistics systems

• Solid understanding of BY WMS & Moca Programming, as well as ERP/MRP/CRM/WMS systems

• Experience with databases and advanced Excel skills

• Knowledge of SQL and/or a popular programming language

• Strong communication, analytical skills and attention to detail

• Experience in software testing and quality assurance

• Familiarity with web frameworks (e.g., Django/Python) is a plus

• Fluent in written and spoken English and Turkish

What's in it for you

At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.