Company Description
Traders Hub Currency Brokerage provides online traders with secure, user-friendly access to a wide range of asset classes, including Forex, Commodities, Indices, Shares, and ETFs through Contracts for Difference (CFDs). The firm offers several account types designed to meet different trading needs and experience levels, supported by tight, competitive spreads and market-leading technology. Traders Hub is licensed by the Securities and Commodities Authority (SCA) to deal in securities, including OTC derivatives and spot market currency trading (License no. 20200000030). The company focuses on regulatory compliance, robust risk management, and client-centered services to create a reliable trading environment. Team members join a growing organization that values innovation, professionalism, and continuous improvement.
Key Responsibilities
Content Strategy and Calendar
- Develop and maintain a monthly and quarterly content calendar aligned with marketing campaigns, product launches, market events, company news and key dates in the UAE and global financial calendar.
- Plan content across formats: articles, blog posts, trading education guides, market updates, infographics, short videos, webinars, newsletters and client success and company stories.
- Work with Sales, Trading, Research and Client Support to identify client questions and topics that matter to traders and turn them into useful content.
- Maintain a content library and track performance to decide what to repeat, improve or retire.
Copy Writing
- Write clear, accurate and engaging copy in English for the website, social media, email campaigns, ads, press materials, video scripts and sales collateral; Arabic copywriting or review is a strong advantage.
- Simplify complex trading and market concepts for audiences ranging from beginners to experienced traders, without oversimplifying the risks.
- Maintain the Traders’ Hub tone of voice and messaging guidelines across all channels and languages.
- Support the Digital Marketing Specialist with ad copy, landing page text and SEO content.
Social Media Management
- Manage and grow the company’s social platforms, such as LinkedIn, Instagram, X, YouTube, Facebook, TikTok, Snapchat and messaging channels, according to a platform-by-platform strategy.
- Schedule and publish posts, stories, reels and videos, and adapt content to each platform’s format and audience.
- Coordinate with the Graphic & Creative Designer on visuals, video edits and templates, and brief creative requests clearly.
- Monitor trends, competitor activity and platform changes, and recommend new formats and ideas.
- Report monthly on reach, engagement, follower growth, click-throughs and leads generated, with practical recommendations.
Community Engagement and Reputation
- Respond to comments, messages and mentions promptly and professionally, escalating client service, complaint or account-specific matters to Client Support and Compliance as appropriate.
- Moderate community spaces and remove spam, abusive or misleading content.
- Never give personal trading advice, signals or recommendations on public channels.
- Monitor brand mentions and online sentiment and flag any reputational risk or negative trend to the Marketing Manager immediately.
Compliance and Governance
- Ensure that all content, posts, videos and replies include the required risk warnings and disclosures and are reviewed and approved by Compliance before publication.
- Never publish content that promises or implies guaranteed profits, minimises the risks of leveraged trading, or uses misleading performance claims.
- Submit any influencer, partner or third-party content to Compliance for approval before it goes live.
- Keep an organised record of approved content and published materials as required by internal policy, and handle client and personal data in line with data-protection policy.
Qualifications and Experience
- Bachelor’s degree in Marketing, Communications, Journalism, Media, English or a related field.
- 2 to 4 years of experience in content creation and social media management; experience in financial services, fintech or a forex/CFD brokerage is a strong advantage.
- Excellent written English; Arabic is a strong advantage.
- A portfolio of published content, social campaigns or writing samples.
- Working knowledge of trading and financial markets terminology, or a strong willingness to learn quickly.
Technical Skills
- Social media management and scheduling tools such as Meta Business Suite, Hootsuite, Buffer or Sprout Social.