Consumer Protection Officer

Saad Exchange; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Consumer Protection Officer to join their customer service team. This role involves handling queries, complaints, and resolving disputes while ensuring adherence to consumer protection standards. The ideal candidate will have strong verbal and written communication skills and be proficient in Microsoft Office Suite. This opportunity offers a chance to work in a dynamic environment where your contributions will enhance customer satisfaction and service excellence. If you are ready to take on a challenging role in a supportive team, we encourage you to apply.

Qualifications

• Must be a graduate in any discipline with 2 years of experience in UAE.
• Proficient in verbal and written communication.

Responsibilities

• Handle queries, complaints, and resolve disputes effectively.
• Provide excellent customer service in a helpdesk environment.

Skills

Verbal Communication

Written Communication

Consumer Protection Standards Knowledge

Microsoft Office Suite

Education

Graduate in any discipline

Job description

Handling of queries, complaints and resolution of disputes.

Jobseekers from any country

Eligibility Criteria:

Must be graduate in any discipline.
2 years experience in UAE at similar position.
Ready to relocate to Fujairah.
Immediately available.
Open for all nationalities.

Skills & Competencies:

Good verbal & written communication.
Knowledge of Consumer Protection Standards.
Handling of queries, complaints and resolution of disputes.
Proficient in using Microsoft Office Suite.

Company Industry:

• General Trading
• Export
• Import

Department / Functional Area:

• Helpdesk
• Customer Service
• Telecalling

Keywords:

• Consumer Protection Officer