Consulting Senior Manager, Visa University

Tink; Dubai; Hybrid; AED 200,000 - 300,000; Full time

Job summary

A global payments technology firm in Dubai is seeking a professional to lead client-facing training for the MENA region. The role involves developing training solutions, engaging clients, and managing a pipeline of opportunities. Ideal candidates will have extensive experience in training and strong communication skills. This is a hybrid position with flexible office attendance.

Qualifications

• 7-10 years of overall work experience preferably in client-facing roles.
• Excellent communication and stakeholder management skills.
• Experience in managing training initiatives or professional learning programs.

Responsibilities

• Lead Visa University’s client-facing training strategy and delivery for the MENA region.
• Conduct roadshows across MENA, showcasing tailored training offerings.
• Develop and manage a robust pipeline of training opportunities.

Skills

Client engagement

Stakeholder management

Project management

Multi-project coordination

Training management

Teamwork

Creative mindset

Education

Bachelor’s or Master’s degree in Business, Education, or related field

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Lead Visa University’s client-facing training strategy and delivery for the MENA region, ensuring alignment with market needs, supporting client capability development, and driving revenue growth through innovative learning experiences.

Key responsibilities:

• Client Engagement & Roadshows: Lead Visa University roadshows across MENA, showcasing tailored training offerings and strengthening client relationships
• Solution Development: Respond to client training requests with customized learning programs, expanding bespoke training solutions aligned with client needs
• Pipeline Management: Develop, nurture, and manage a robust pipeline of training opportunities, ensuring sales and delivery targets are consistently met across MENA markets
• Market Growth & Revenue Enablement: Partner with regional leaders and business development teams to identify opportunities, generate leads, and support commercial success
• Program Delivery Oversight: Oversee the smooth execution of training programs, ensuring timely delivery, quality outcomes, and alignment with client expectations
• Cross-functional Collaboration: Work closely with Visa University practices and global teams to enhance offerings and share market feedback to shape future curricula
• Innovation & Offering Enhancement: Continuously identify, promote, and co-create new training offerings relevant to emerging trends in payments, digital, and AI.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Skills and Experience

• 7-10 years of overall work experience preferably in client-facing roles, consulting, or corporate training
• Excellent communication, stakeholder management, project management and multi-project coordination skills
• Strong client engagement and relationship-building skills
• Proven experience in managing training initiatives or professional learning programs
• Results driven, flexible and both internally and externally customer focused
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
• Ability to work in a multi-cultural environment
• Creative mindset with the ability to translate client needs into impactful training experiences

Qualifications

• Bachelor’s or Master’s degree in Business, Education, or related field
• Fluent in English; Arabic or French is a plus

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.