Concierge Experience Specialist

TALENTMATE; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

401(k) plan

Stock purchase plan

Discounts at Marriott properties

Commuter benefits

Employee assistance plan

Childcare discounts

Job summary

W Hotels in Dubai is seeking a Guest Experience Expert to deliver memorable stays at West Crescent, Palm Jumeirah. You’ll guide guests, process operational needs, and handle requests with a hands‑on approach to service excellence.

Role requires staying active on site, complying with policies, and maintaining professional appearance. The position offers full‑time hours in a luxury hospitality environment with Marriott’s global support.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Responsibilities

• Guide guests through their stay and deliver memorable experiences.
• Process operational needs and address guest requests promptly.
• Complete reports and share local highlights with guests.
• Maintain professional appearance and adhere to policies.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Experience Expert to deliver memorable stays at West Crescent, Palm Jumeirah. You’ll guide guests, process operational needs, and handle requests with a hands‑on approach to service excellence.

Role requires staying active on site, complying with policies, and maintaining professional appearance. The position offers full‑time hours in a luxury hospitality environment with Marriott’s global support.