Concierge Assistant in Ajman, UAE

Executive Connect Qatar; Ajman; On-site; AED 45,000 - 61,000; Full time

Benefits offered by this job

Accommodation provided on-site

Free visa processing

Annual ticket home

Job summary

Executive Connect Qatar's luxury hotel in Ajman is seeking a Concierge Assistant to join our team. This position is open to Nepali nationals and does not require English proficiency or prior hospitality experience.

You will greet guests, provide information on amenities, and assist with requests during their stay. Responsibilities include arranging transportation, managing guest inquiries, handling luggage, and maintaining the concierge desk.

Qualifications

• Nepali nationality preferred.
• No English proficiency required.
• No prior hospitality experience required.
• Excellent communication and customer service skills.
• Willing to live on-site in provided accommodation.
• Able to work nights, weekends and holidays.

Responsibilities

• Greet guests and assist with check-in.
• Provide information about hotel amenities and surrounding area.
• Recommend local attractions, restaurants, and activities.
• Arrange transportation and reservations as requested by guests.
• Handle guest concerns professionally.
• Assist with luggage and delivery to guest rooms.
• Maintain cleanliness and organization of the concierge desk area.
• Monitor guest requests and ensure timely fulfillment.

Skills

Customer service

Communication

No prior experience required

Flexible hours

Job description

Our luxury hotel in Ajman is seeking a Concierge Assistant to join our team This position is ideal for a Nepali candidate who is looking for a job without requiring English proficiency and prior experience As a Concierge Assistant you will be responsible for providing exceptional customer service to our guests and assisting with any requests or inquiries they may have during their stay

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about the hotel amenities and surrounding area
• Offer recommendations for local attractions restaurants and activities
• Arrange transportation and make reservations as requested by guests
• Handle guest complaints or concerns in a professional manner
• Assist with luggage handling and delivery to guest rooms
• Maintain cleanliness and organization of the concierge desk area
• Monitor guest requests through our computer system and ensure timely fulfillment

Requirements

• Nepali nationality preferred
• No English proficiency required
• Ability to work without prior experience in hospitality industry
• Excellent communication and customer service skills
• Must be able to work flexible hours including nights weekends and holidays
• Physically fit to handle luggage and stand for long periods of time
• Must be willing to live on-site in provided accommodation
• Valid passport for free visa processing

Benefits

• Competitive salary of 1300$ per month
• Accommodation provided on-site
• Free visa processing
• Complimentary ticket home once a year