Concierge - ()

Meliá Hotels International; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Join Meliá Hotels International as a Concierge and deliver personalized guest experiences at ME Dubai, the first ME by Meliá property in the Middle East. You'll manage front hall operations, supervise staff, and curate luxury itineraries, all while upholding the brand's high service standards.

Qualifications

• Strong communication skills essential for guest interactions.
• Demonstrated leadership for managing front hall operations.
• Ability to maintain accurate guest profiles and collaborate across departments.

Responsibilities

• Manage daily operations of the front hall and supervise staff.
• Curate bespoke itineraries and handle VIP arrangements.
• Ensure exceptional, high-standard guest experiences.

Skills

Communication

Leadership

Attention to detail

Job description

Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meliá hotel in the Middle East and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&B outlet.

As a Concierge at ME Dubai, you will play a key role in delivering exceptional, personalized guest experiences that reflect the distinctive ME by Meliá lifestyle. You will be responsible for managing the daily operations of the front hall, supervising runners, doormen, and valet staff to ensure a seamless and stylish arrival experience. With a deep knowledge of Dubais cultural and luxury offerings, you will curate bespoke itineraries, handle VIP arrangements, and coordinate special requests with precision and discretion. Your role requires strong communication skills, leadership, and attention to detail, as well as the ability to maintain accurate guest profiles and collaborate effectively across departments. Upholding the highest standards of service, safety, and presentation, you will be instrumental in creating lasting impressions and maintaining the elevated brand image of ME Dubai.