Concierge Assistant

Abroad Work; Al Ain; On-site; AED 37,000 - 45,000; Full time

Job summary

Abroad Work in El-Ain is seeking a Concierge Assistant to greet guests, offer information on facilities, local attractions, and events, and assist with reservations. The role demands strong communication and customer service and the ability to multitask under pressure.

This entry‑level position includes on‑the‑job training, accommodation, and a supportive work environment. English proficiency is required; candidates with no prior experience are welcome if they have the necessary skills.

Qualifications

• Fluent in English.
• Experience in hospitality or customer service preferred.
• Able to stand long periods and lift up to 50 lbs.
• Willing to work weekends and holidays.

Responsibilities

• Greet and assist guests upon arrival.
• Provide information about hotel facilities, local attractions, and events.
• Handle guest inquiries and reservations promptly and efficiently.
• Coordinate with other departments to ensure guest satisfaction.
• Maintain cleanliness of lobby area and assist with luggage handling.
• Handle cash transactions for services provided by the hotel.

Skills

Fluent English

Customer service

Hospitality

Education

Experience in hospitality or customer service preferred

Job description

Concierge Assistant

We are seeking a professional and dedicated Concierge Assistant to join our team in El-Ain. The ideal candidate will have excellent communication and customer service skills, as well as the ability to multitask and work well under pressure.

Responsibilities:

• Greet and assist guests upon arrival
• Provide information about hotel facilities, local attractions, and events
• Handle guest inquiries and requests promptly and efficiently
• Make reservations for guests at restaurants, spas, and other services
• Coordinate with other departments to ensure guest satisfaction
• Maintain cleanliness of lobby area and assist with luggage handling
• Handle cash transactions for services provided by the hotel

Requirements:

• Fluent in English (knowledge of other languages is a plus)
• Previous experience in customer service or hospitality industry preferred
• Ability to work flexible hours, including weekends and holidays
• Strong organizational skills and attention to detail
• Ability to handle high-stress situations with professionalism and poise
• Must be able to stand for long periods of time and lift up to 50 pounds

Salary: 1000$ per month plus benefits.

City: El-Ain, Philippines (Filipino nationality preferred) or Nepal (Neapali nationality preferred).

This is an excellent opportunity for someone who is looking for an entry‑level position in the hospitality industry. We offer on‑the‑job training, accommodation, and a positive work environment. Please note that English proficiency is required for this role. We welcome applicants without previous experience as long as they possess the necessary skills and qualities.

If you are a team player with a passion for providing exceptional customer service, we would love to hear from you. This is an urgent position so please apply quickly if you meet the requirements. Only shortlisted candidates will be contacted. Thank you for your interest in this opportunity!