Compliance Specialist - Quality Assurance will be responsible for ensuring accuracy, completeness, and adherence to all relevant regulatory requirements across the bank’s compliance processes, reports, and data submissions. This includes a primary focus on regulations mandated by the Central Bank of the UAE (CBUAE) and other applicable authorities. The role involves undertaking systematic quality assurance reviews, identifying and documenting any non-compliance or gaps, and actively contributing to the enhancement of the bank’s overall compliance framework and controls to sage guard institution from regulatory risks.
Key responsibilities
Quality Assurance (QA) Review & Execution:
- Develop, implement, and execute QA testing strategies, plans, and test cases for various compliance functions, including but not limited to KYC/AML, regulatory reporting, consumer protection, sanctions screening, FATCA/CRS etc.
- Conduct thorough and systematic quality assurance reviews of compliance processes, controls, and outputs based on a planned schedule.
- Verify the accuracy, completeness, and integrity of data and information utilized in regulatory reports and submissions.
- Review submitted regulatory reports (e.g., significant data breaches, fraud events, FATCA/CRS reports) against CBUAE guidelines and internal policies before final submission, ensuring proper utilization of required formats.
Issue Identification, Documentation & Remediation:
- Accurately identify, document, and track compliance deficiencies, errors, and inconsistencies through the QA process, including conducting root cause analysis.
- Draft detailed reports for each functional review, documenting identified observations, gaps, and recommended corrective actions as per the bank's internal policies.
- Collaborate effectively with relevant departments (e.g., Operations, IT, Info Sec, Fraud) to facilitate the timely and effective remediation of identified compliance issues.
- Track and monitor the implementation of corrective actions and conduct follow-up testing to verify that issues are resolved effectively and controls are operating as intended.
Reporting & Communication:
- Prepare clear, concise, and structured Management Information (MI) for reporting purposes, summarizing QA review results, identified issues, and recommendations for remediation.
- Communicate findings effectively and professionally to relevant stakeholders (e.g., Compliance Officers, IT, Operations, Senior Management).
- Regulatory Alignment & Knowledge:
- Maintain a strong and up-to-date understanding of relevant CBUAE regulations, circulars, guidelines, and other applicable banking laws and internal policies.
- Stay informed of new and evolving regulatory developments pertaining to compliance reporting and operational controls. Assist in ensuring that internal policies and procedures consistently reflect the latest regulatory mandates.
Process & Control Effectiveness Assessment:
- Assess the effectiveness and efficiency of existing compliance controls and operational procedures to ensure they adequately address regulatory requirements and protect the bank.
- Identify control deficiencies, process gaps, and areas for improvement within compliance workflows and related risk assessments or conformance testing results.
- Participate in the review and analysis of bank-wide policies and procedures on a regular basis to ensure that regulatory changes have been effectively applied and implemented.
- Contribute to the review and refinement of internal criteria for significant fraud reporting to ensure robustness and alignment with CBUAE expectations.
Gap Analysis & Regulatory Interpretation:
- Conduct detailed gap analysis on new and existing regulations against current business processes and controls.
- Identify areas of non-compliance and potential regulatory exposure stemming from new or amended CBUAE regulations, circulars, and guidelines.
- Business Compliance Advisory:
- Provide clear and practical compliance advice to business units on implementing regulatory requirements.
- Collaborate with business stakeholders to develop compliant solutions and integrate regulatory changes into daily operations.
Testing & Validation:
- Perform comprehensive testing of compliance workflows, systems, and controls to validate their functionality and adherence to internal policies, regulatory requirements, and best practices.
- Assist in validating the accuracy and completeness of data extracted from core banking systems for regulatory reporting purposes.
Job Requirements
- Bachelor’s degree in finance, Business Administration, Law, or a related field.
- Professional certifications in compliance (e.g., CAMS, ICA, ACSS) are a strong plus.
- Minimum of 5 years of proven experience in a quality assurance, regulatory compliance, or internal audit role within the financial services or banking industry in the UAE.
- Demonstrated experience in conducting reviews, testing controls, identifying process improvements, and managing issue remediation.
- Solid and practical understanding of banking regulations and compliance requirements, including CBUAE regulations, AML/CTF, sanctions, consumer protection standards, data privacy, and financial reporting requirements (e.g., FATCA/CRS).
- Proficiency in using data analysis tools and Microsoft Excel for reporting, data validation, and quality checks.
- Strong analytical and problem-solving skills with meticulous attention to detail and a commitment to accuracy.
- Excellent written and verbal communication skills, with the ability to articulate findings clearly and concisely to diverse audiences.
- Ability to work effectively both independently and collaboratively within a team environment, building strong working relationships across departments.
- High level of integrity, ethical conduct, and unwavering commitment to regulatory compliance.
- Comfortable working with various banking systems and software applications.