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Join Wio Bank as a Policy & Procedures Specialist to shape internal policies and ensure regulatory compliance. With a focus on clarity and accessibility, you will work at the heart of digital banking, driving initiatives that enhance our compliance culture while thriving in a flexible, innovative environment. Bring your 3-5 years of regulatory experience to a leading digital banking platform and make an impact on the industry's future.
Ready to Shape the Framework of a Digital Banking Pioneer?
Do you have a passion for clarity, structure, and making sure everything is done by the book—but never boring? Are you energized by the idea of creating a strong compliance culture while simplifying complexity in a fast-moving, digital-first environment? If so, this role might be your next big step!
Wio Bank, the UAE’s leading digital banking platform, is looking for a Policy & Procedures Specialist to own and evolve how our internal policies and SOPs are crafted, managed, and aligned with both regulatory standards and business needs. This role sits at the heart of our operations—bringing consistency, accountability, and excellence to every corner of the organization.
What You’ll Be Doing:
Develop, review, and maintain Wio’s compliance policies and standard operating procedures—ensuring they align with regulatory requirements, industry standards, and our internal compliance framework.
Partner with business owners and subject matter experts to draft, refine, and implement clear and effective policies tailored to Wio’s digital-first model.
Own the central library of compliance documentation—ensuring version control, accessibility, and consistency across all platforms.
Monitor regulatory changes and collaborate with the Regulatory Management team to keep our documentation relevant and up to date.
Drive policy awareness initiatives and training sessions so employees understand their responsibilities and can easily follow established processes.
Support internal audits and regulatory inspections with the necessary documentation and guidance.
Conduct periodic gap assessments to ensure our internal documentation mitigates both regulatory and operational risks.
Champion simplicity and clarity—making complex compliance language accessible and actionable for every employee.
What You’ll Bring:
3–5 years of experience in regulatory compliance, preferably within banking, fintech, or digital financial services.
Bachelor’s degree in Finance, Business Administration, or a related field (Master’s preferred). Certifications like ICA, CRCM, or similar are a big plus.
Solid understanding of regional and international regulatory frameworks, with a keen eye for interpreting complex rules and translating them into workable policies.
Exceptional attention to detail, problem-solving skills, and a proactive mindset.
Strong communication and collaboration skills—you can influence stakeholders across departments and levels.
Bilingual fluency in English and Arabic is highly desirable.
Experience managing policy libraries, leading training sessions, and supporting audits or regulatory reviews.
What’s in it for You?
Be at the core of building a scalable, compliant, and forward-thinking bank.
Thrive in a high-energy, mission-driven environment where innovation meets integrity.
Enjoy flexibility with hybrid working, 28 days off + up to 14 national holidays.
Get premium benefits like private health & life insurance—and much more!
Ready to Build a Stronger, Smarter Bank?
If you're ready to blend structure with innovation, help shape a compliance culture that supports growth and make a tangible impact at a game-changing digital bank—apply now and join the Wio journey!