Compliance Certification Coordinator – Game Testing & Lab Liaison

IGAMINGHUNT; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading gaming compliance company is looking for a Compliance Certification Coordinator for Game Testing & Lab Liaison. This role involves managing the certification lifecycle of games, preparing regulatory documentation, and conducting internal audits to ensure compliance. Candidates should have over 5 years of gaming compliance experience and strong project management skills. This position is based on-site in dynamic locations, including Dubai, with regular travel for lab testing.

Benefits

Comprehensive benefits package

Relocation package

Paid vacation and sick leave

Medical insurance coverage

Negotiable additional perks

Qualifications

• 5+ years of gaming compliance experience, 3+ years in lab certification.
• Strong understanding of GLI/BMM/iTech Labs standards.
• Fluent in English; additional language proficiency is a plus.

Responsibilities

• Manage the certification lifecycle of in-house and third-party games.
• Prepare regulatory documentation and respond promptly to queries.
• Conduct internal audits on staging builds to ensure compliance.

Skills

Gaming compliance experience

Project management

Confident communication

Technical writing

Document control

Job description

We are looking for a Compliance Certification Coordinator – Game Testing & Lab Liaison to manage the full certification lifecycle of in-house and third-party games across multiple regulated markets.

Role is based on-site in Bangkok, Dubai or Malta (with regular travel to test labs and regulators).

Responsibilities

• Develop and maintain a jurisdiction-specific certification matrix mapping all game features to current GLI, BMM, and iTech Labs requirements, update it within 24 hours of any regulatory change.
• Assemble and validate submission packs, including source code hashes, RNG logs, pay-table math, artwork approvals, and vulnerability scan results.
• Act as the primary point of contact for external labs: schedule test windows, negotiate turnaround times, resolve defects, and respond to queries within SLA.
• Conduct internal audits on staging builds using GLI-11, GLI-19, and GLI-33 standards; block any release that fails checklist compliance.
• Manage post-certification change control by assessing impact and triggering re-certification when necessary.
• Prepare regulatory documentation such as evidence bundles and attestation letters; ensure timely responses (within 48 hours) to regulator queries.
• Collaborate daily with Product, QA, Math, Security, and Legal teams to maintain compliance across development workflows.
• Drive certification process improvements by automating test-pack creation, tracking, and reporting, aiming for a 20% annual reduction in cycle time.

Requirements

• 5+ years of experience in gaming compliance (iGaming or land-based), with a minimum of 3 years specifically in lab certification.
• Track record of securing game approvals in jurisdictions such as MGA, UKGC, NJ DGE, AGCO, PAGCOR.
• Strong knowledge of GLI/BMM/iTech Labs standards, RNG and RTP testing, PCI DSS basics, and ISO/IEC 17025 methodologies.
• Excellent project management skills with the ability to manage 10+ concurrent certification processes without deadline slips.
• High level of accuracy in document control and technical writing.
• Confident communicator and negotiator, capable of enforcing compliance standards with both labs and internal teams.
• Fluent in English; additional language proficiency relevant to regulated markets is a plus.

Nice to have

• Experience certifying sportsbook platforms (GLI-33) and live-dealer studios.
• Familiarity with Kubernetes-based deployments and secure build pipelines.
• Certifications such as CAMS, CISA, or ISO 27001 Lead Implementer.

What’s in it for you

• Comprehensive benefits package tailored to the region of employment
• Relocation package (if required)
• Paid vacation and sick leave
• Option to discuss medical insurance coverage
• Additional perks negotiable with the selected candidate