Community Operations Specialist

Binance; Dubai; On-site; USD 30,000 - 70,000; Full time

Job summary

Join a forward-thinking company as part of their Binance Accelerator Program, designed for early career talent eager to immerse themselves in the Web3 space. This role offers a unique opportunity to engage with the community, manage partnerships, and contribute to innovative campaigns within the rapidly evolving blockchain ecosystem. You'll gain invaluable experience while expanding your professional network and building transferable skills. If you're passionate about cryptocurrency and ready to take on challenges in a dynamic environment, this position is perfect for you.

Qualifications

• Passion for cryptocurrency culture and entrepreneurial environments.
• Ability to multitask and manage multiple projects efficiently.

Responsibilities

• Interact with the community to answer questions and gather feedback.
• Manage relationships with partners and develop community initiatives.
• Create and execute campaigns to engage users and drive results.

Skills

Understanding of cryptocurrency terminology

Knowledge of financial and blockchain trading platforms

Excellent organizational skills

Bilingual in English and Mandarin

Proficiency in analytics and reporting tools

Job description

Binance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the world's leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program HERE

About the team

The Binance Wallet team is building a decentralized version of Binance, featuring on-chain infrastructure, self-custody wallets, a DEX, decentralized Earn, and more. We empower users with full control over their assets for seamless token trading across any blockchain. This Web3 initiative expands our strategic landscape and complements our CEX business, offering significant growth potential. Join us and be part of this exciting journey.

Responsibilities

1. Actively interact with the community through various platforms (Telegram, forums, chat groups, etc.) to help community members answer questions.
2. Manage and build upon relationships with partners.
3. Collect and analyze community feedback to provide actionable insights to internal teams to help formulate product development and marketing strategies.
4. Work closely with marketing, product, and support teams to deploy cross-functional community initiatives.
5. Develop and execute integrated campaigns, starting with strategy, briefs, and measuring performance.
6. Create new content, channels, creatives, and other ideas for experimentation, optimization, and growth.
7. Develop and operationalize campaigns, contests, and initiatives to engage KOLs and drive results.

Requirements

1. Understanding of cryptocurrency terminology and trends, with a keen interest in cryptocurrency culture.
2. Good understanding of financial and blockchain trading platforms, especially on-chain trading platforms of Web3 wallets.
3. Flexibility to work extended hours to engage with KOLs and communities.
4. Excellent organizational and time management skills, with the ability to multitask.
5. Mature business experience with a strong sense of ownership.
6. Passion for working in an entrepreneurial environment.
7. Ability to manage multiple projects and meet tight deadlines.
8. Bilingual in English and Mandarin to coordinate with overseas partners and stakeholders.
9. Proficiency in analytics and reporting tools.

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