Community & Operations Coordinator

ShortPoint Inc.; United Arab Emirates; On-site; AED 78,000 - 123,000; Full time

Job summary

ShortPoint Inc. is seeking a motivated Community and Operations Coordinator to help grow and support our padel community across multiple markets.

You will manage social media in the UAE, Jordan, Egypt, and upcoming markets, create posts and reels, post tournaments with clear information, and assist with data entry and operations to keep everything running smoothly.

Qualifications

• Experience coordinating online communities or social media campaigns.
• Strong written and spoken English communication.
• Ability to manage multiple channels with attention to detail.

Responsibilities

• Manage social media accounts across UAE, Jordan, Egypt, and upcoming markets.
• Create and publish posts, stories, and basic reels to promote tournaments and events.
• Post tournaments on our platform with clear, accurate information.
• Support promotion of WPPR-verified tournaments.
• Handle WhatsApp communication with players and organizers, providing timely support.
• Assist with platform data entry and data cleaning for players, tournaments, and results.
• Support daily operational tasks and ensure content is accurate, consistent, and professional.

Skills

Social media management

Community coordination

Content creation

English communication

Job description

About the Role

We are looking for an energetic and detail-oriented Community and Operations Coordinator to join our team. In this role, you will be at the heart of our day-to-day operations, helping grow and support our padel community across multiple markets.

Responsibilities

• Manage our social media accounts across UAE, Jordan, Egypt, and upcoming markets
• Create and publish posts, stories, and basic reels to promote tournaments and events
• Post tournaments on our platform, ensuring all information is clear and accurate
• Support the promotion of WPPR-verified tournaments
• Handle WhatsApp communication with players and organizers, answering their questions and providing support
• Assist with platform data entry and data cleaning, including players, tournaments, and results
• Support daily operational tasks across the team
• Ensure all shared content is accurate, consistent, and professional

Requirements

• Strong communication skills in English (written and spoken)
• Previous experience in social media management or community coordination
• Highly organized with strong attention to detail
• Ability to handle multiple tasks simultaneously and meet deadlines
• Basic content creation skills (Canva, video editing, or similar tools)