Community Manager

Bitunix Fintech LLC; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

Bitunix Fintech LLC seeks a passionate Community Manager to lead global crypto communities, focusing on Telegram, Discord, and Web3 platforms. You will recruit moderators, coordinate campaigns, and ensure accurate information flow across regions and languages.

The role requires hands-on community growth, fast support, and alignment with Bitunix's brand voice. Onsite in Dubai, you’ll work with a multinational team to drive engagement and loyalty in our crypto ecosystem.

Qualifications

• 2 years of Community Manager experience in crypto or Web3.
• Experience across Telegram, Discord, Twitter Spaces, and related communities.
• Strong knowledge of crypto trading, DeFi, derivatives.
• Able to work across time zones and languages.
• Onsite in Dubai.

Responsibilities

• Grow and manage Bitunix's Telegram communities worldwide with quality discussions.
• Recruit, onboard, and train regional moderators; set KPIs.
• Monitor health across Telegram, Discord, Twitter (X), Reddit, and Web3 platforms.
• Plan campaigns: AMAs, contests, XP missions, referrals.
• Coordinate realtime support with customer success for escalations.
• Champion user-generated content and incentivized contributions.
• Align communications with Bitunix brand voice and vision.

Skills

Community management

Multilingual communication

Telegram management

Crypto/Web3 knowledge

Campaign execution

Tools

Telegram bots

Galxe

Zealy

Discord management utilities

Job description

Role Overview

We are looking for a passionate and cryptonative Community Manager to lead the development growth and daily engagement of our global communities with a strong focus on Telegram. You will manage multilingual community channels oversee a team of moderators and execute campaigns that drive user acquisition and loyalty across our Web3 ecosystem.

Key Responsibilities

• Lead and grow Bitunixs Telegram communities globally ensuring highquality discussions fast support and accurate information flow.
• Recruit onboard and manage a network of regional moderators; provide ongoing training KPIs and engagement frameworks.
• Monitor and maintain community health across Telegram Discord Twitter (X) Reddit and Web3 platforms (Galxe Zealy QuestN etc.).
• Plan and execute engaging campaigns: AMAs contests XP missions trading competitions and referral drives.
• Implement community segmentation strategies across regions languages and interest groups.
• Collect and analyze community feedback and sentiment; report insights to product marketing and support teams.
• Coordinate realtime support with the customer success team for urgent community escalations.
• Champion UGC (usergenerated content) efforts and incentivized contributions from loyal users.
• Align all communications with Bitunixs brand voice and vision.

Requirements

• 2 years experience as a Community Manager in a crypto exchange or blockchain/Web3 project.
• Proven success in managing all community channels including largescale Telegram groups Discord servers Twitter spaces and moderator teams.
• Deep understanding of crypto culture trading products (especially derivatives) and DeFi trends.
• Comfortable working with global communities across multiple time zones and languages.
• Strong command of community tools like Telegram bots Galxe Zealy and Discord management utilities.
• Excellent communication skills in English; additional languages such as Chinese Spanish Hindi Arabic Bahasa or Russian are a strong advantage.
• Highly proactive organized and able to execute on both strategy and daily operations.
• Experience with moderator incentive systems and XPbased growth models.
• Familiarity with analytics dashboards KPIbased performance tracking.
• Participation in Web3 ecosystems and questbased campaigns.
• Amendable to work onsite in Dubai