Community Management Team Leader

PSdigital; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading company in digital marketing based in Dubai is seeking a Community Manager. The ideal candidate should have a Bachelor’s degree and 2-4 years of experience in community management, along with strong leadership and communication skills. Duties include driving engagement strategies, monitoring social media, and mentoring team members. This role offers an exciting opportunity to represent company values and connect with the community.

Qualifications

• 2 - 4 years’ experience in community management.
• Strong leadership and communication skills.
• Proficient in developing community engagement strategies.

Responsibilities

• Develop plans to drive community engagement and growth.
• Monitor social media channels with responsiveness.
• Mentor community managers for growth.

Skills

Leadership skills

Written communication

Verbal communication

Knowledge of social media platforms

Social media management tools proficiency

Organizational skills

Time management skills

Education

Bachelor's degree in Business / Marketing / Communications

Job description

Requirements

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years’ experience in community management.
• Strong leadership skills.
• Excellent written and verbal communication skills.
• In-depth knowledge of social media platforms and best practices.
• Proficient in social media management tools and analytics.
• Proficient in developing and implementing successful community engagement strategies.
• Exceptional organizational and time management skills.

Responsibilities

• Develop comprehensive plans to drive engagement and growth.
• Monitor social media channels with high responsiveness and professionalism.
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
• Provide mentorship to community managers, fostering their growth and development.
• Analyze engagement data and trends to deliver actionable insights and recommendations.
• Identify opportunities for partnerships with key stakeholders.
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
• Act as a brand ambassador, representing our company values and mission to the community.