Community Coordinator/specialist

Resident Engagement & Support:

• Serve as a key contact for residents, addressing inquiries, feedback, and service requests.
• Support the planning and execution of community events and initiatives to boost resident satisfaction.
• Promote community rules and support initiatives to ensure resident compliance and harmony.

Operations Support:

• Assist in monitoring the maintenance and cleanliness of common areas.
• Coordinate with vendors and service providers for scheduled works or resident needs.
• Track service request completion and escalate unresolved issues when necessary.

Administration & Reporting:

• Maintain resident records, service logs, and community communication channels.
• Prepare basic reports on resident concerns, maintenance issues, and engagement efforts.
• Support documentation and compliance requirements under UAE regulations and community guidelines.
• Support communication between vendors and internal teams to ensure timely service delivery.
• Assist in evaluating vendor performance and collecting resident feedback on services.

Desired Candidate Profile

Education:

• Bachelor’s degree or diploma in Community Management, Hospitality, Business Administration, or related field.

Experience:

• 2–4 years of experience in community coordination, customer service, property or facility management—UAE experience is preferred.

Key Skills:

• Strong communication and interpersonal skills.
• Organizational ability with attention to detail.
• Proficient in MS Office and community management/CRM platforms.
• Multilingual is a plus (English mandatory; Arabic is an advantage).