Communications & Front Desk Coordinator

Teaching Abroad Direct; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading early learning center in Dubai is seeking a Communications and Front Desk Coordinator. This role is pivotal in delivering the first impression of the brand, requiring excellent communication skills and the ability to multitask effectively in a dynamic environment. The ideal candidate will be highly organized, flexible, and capable of managing various responsibilities, including marketing and front office tasks.

Qualifications

• Spoken and written fluency in English is essential.
• Highly organized and capable of multitasking.
• Ability to prioritize and remain focused under pressure.

Responsibilities

• Manage social media and develop content aligned with the communication strategy.
• Conduct parent tours leading to enrollment.
• Receive incoming calls and screen visitors according to security policy.

Skills

Fluency in English

Multitasking

Organizational skills

Interpersonal skills

Ability to work under pressure

Job description

• Base Salary : AED 9,000– 12,000 monthly (tax-free) compensation based on quality & duration of experience.
• Commission on successful student registrations.

Full Time,Permanent

Masterminds, Dubai’s leading early learning center, is recruiting for a Communications and Front Desk Coordinator.

Our parents refer to us as the “Harvard of Preschools.” Masterminds staff are expected to follow high standards of personal achievement.

As the first point of contact, the Communications and Front Desk Coordinator will deliver the first impression of our brand. You need to be a highly motivated, dynamic individual with excellent communication and inter-personal skills. The candidate's ability to prioritize and remain focused under pressure is testimony of their flexibility, adaptability and change responsiveness.

• Spoken and Written fluency in English
• Flexible, hands-on and capable of multitasking
• Able to work well under pressure
• Highly organized
• Confidentiality is paramount
• Confidence is an essential attribute required for both internal and external communications

Core Responsibilities

Communication and Marketing

• Distribute brochures and registration packs to interested parents
• Conduct parent tours that lead to enrolment
• Provide initial brief about school concept to prospective parents on the phone and in-person; refer serious parents to Director for further information
• Address queries from existing parents, including passing communication from / to teachers
• Manage social media (Facebook, Twitter, Instagram), including taking / collecting photographs and videos and developing content in-line with the communication strategy
• Collate, file and maintain permissions lists (i.e. media consent forms)
• Coordinate with advertising, PR and digital agencies
• Devise creative ideas and avenues to generate new parent leads

Front Office

• Receive incoming telephone calls and redirect as necessary
• Screen visitors in-line with the security policy and adhere to guest registration procedures
• Welcome visitors and parents and call the appropriate people to assist them
• Confirm all tours, appointments, meetings and cancellations as necessary
• Assist events committee with organizing internal events (e.g. Halloween, Christmas parties)

Front Desk Coordinator • Masterminds Early Learning Center, Middle East, Dubai