Communication & Interior Design Manager | Retail | IKEA Dubai Festival City

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An innovative firm seeks a Communication & Interior Design Manager to lead visual merchandising and enhance customer experience within a renowned retail environment. This role involves strategic planning, team leadership, and collaboration with various departments to ensure a vibrant shopping atmosphere. The ideal candidate will possess extensive experience in interior design, a strong understanding of home furnishings, and exceptional leadership skills. Join a dynamic team focused on delivering excellence and creativity in retail design, and make a significant impact on customer engagement and sales performance.

Qualifications

• 7+ years of experience in interior design or visual merchandising, preferably in retail.
• Experience in team management and development.

Responsibilities

• Lead the Communication & Interior Design department to enhance store visuals.
• Develop and implement annual business plans in collaboration with management.
• Manage recruitment and training for the department.

Skills

Interior Design Knowledge

Store Layout Planning

Strategic Planning

MS Office Proficiency

Creative Thinking

Leadership Skills

Education

University Degree in Interior Design

Degree in Communication or Arts

Job description

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Communication & Interior Design Manager | Retail | IKEA Dubai Festival City

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable it to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the role

Responsible for leading the Communication & Interior Design department in securing the overall visual and inspirational level inside the IKEA store. Ensure the store is perceived as a source of inspiration, tips, and ideas, as well as a qualified home furnishing specialist providing home furnishing solutions to customers to help maximize sales.

What you will do

COMMERCIAL and FINANCIAL

• Support the store with expertise to ensure the commercial level regarding range presentation and visual merchandising is optimized, maintaining a consistent theme throughout the store.
• Ensure that timelines and budgets set by the Store Manager are followed for all work related to changing and updating store areas in sync with the Commercial Calendar.
• Develop and implement the annual business plan for the communication and interior design department in collaboration with the store management team.
• Plan, execute, and follow up on the store’s commercial calendar activities.
• Coordinate with the Country Communication & Interior Design Manager to plan and organize marketing activities related to the commercial calendar.
• Collaborate with the rest of the Commercial team (ISL and Sales) to achieve the store sales target and the desired level of inspiration set by the store management.
• Contribute to achieving the store’s sales targets.
• Maintain the department’s budget.
• Create a vibrant and exciting atmosphere within the store that encourages repeat visits.

OPERATIONAL

• Implement systems and methods as stated in IKEA Concept Documentation across the store.
• Lead major store changes, including building new room sets, new homes, and new departments.
• Provide communication and interior design support to the Expansion team.
• Create an engaging environment for staff and back-office areas.
• Work closely with Sales and ISL departments for seamless integration.

PEOPLE MANAGEMENT AND DEVELOPMENT

• Ensure all team members are trained in safety and security protocols related to equipment use.
• Provide ongoing training and development programs to enhance store performance and prepare for succession.
• Manage recruitment for the department, ensuring vacancies are filled promptly with qualified candidates.
• Monitor employee satisfaction and address areas of concern.

Required skills to be successful

• Deep interest and highly developed knowledge of home furnishings and lifestyle preferences.
• Experience in store layout planning.
• Strategic planning and analytical skills.
• Proficiency in MS Office applications.
• Creative thinking and problem-solving skills.
• Leadership and people management skills.

What equips you for the role

• At least 7 years of interior design or visual merchandising experience, preferably in retail home furnishings, inside or outside IKEA.
• University degree in interior design, communication, or arts is highly preferred.
• Experience in managing and developing teams.
• Tactical thinking ability.
• Understanding of KPIs and how departmental actions influence results.

We’re here to provide excellent service, and your proactive engagement can ensure a five-star candidate experience from application to onboarding.

Before you click “apply,” please review the job description carefully to confidently demonstrate why this opportunity is right for you. Take the time to craft a personalized CV to boost your visibility. Our global Talent Acquisition team members are dedicated to making the best matches between talent and opportunities, considering both skills and alignment with our Values of Respect, Integrity, Collaboration, and Excellence.

We are committed to transparency throughout the application process and will review and respond to every application.