Commis I (Employee Canteen) - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

IC - Ras Al Khaimah Resort and Spa (RKTHA); Ras Al Khaimah; On-site; AED 33,000 - 67,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Job summary

IHG Hotels & Resorts is seeking a Commis II for the Employee Restaurant culinary team at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa. You will support the daily preparation of meals for colleagues while taking the lead in minibar operations and supporting related F&B tasks.

Responsibilities include supervision of minibar attendants, stock management, and ensuring compliance with hygiene and safety standards. Flexibility to work shifts and holidays is required.

Qualifications

• Previous minibar operations experience or F&B service in a hotel or resort.
• Supervisory or team-leading experience is preferred.
• Good knowledge of inventory management, stock control and billing procedures.
• Strong organizational, communication and problem-solving skills.
• Guest-focused approach with attention to detail.
• Ability to lead a team, manage priorities and work independently.
• Flexibility to work shifts, weekends and public holidays.

Responsibilities

• Supervise daily minibar operations, including room checks and stock replenishment.
• Lead, train and guide minibar attendants to ensure service standards.
• Monitor minibar consumption, billing accuracy and inventory to prevent losses.
• Conduct regular stock counts, check expiry dates and rotate stock.
• Coordinate with Housekeeping, Front Office and other F&B teams for smooth operations.
• Manage daily task assignments, schedules and priorities.
• Handle guest requests and concerns promptly and professionally.
• Ensure compliance with hotel hygiene, food safety and standards.

Skills

Minibar operations

F&B service

Supervisory experience

Inventory management

Organizational skills

Communication

Problem-solving

Team leadership

Shift flexibility

Job description

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

We’re looking for a Commis II to join our Employee Restaurant culinary team and support the daily preparation of fresh and enjoyable meals for our colleagues.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Supervising daily minibar operations, including room checks, replenishment and stock management.
• Leading, training and guiding minibar attendants to ensure consistent service standards.
• Monitoring minibar consumption, billing accuracy and inventory records to minimise discrepancies and revenue losses.
• Conducting regular stock counts, monitoring product expiry dates and ensuring proper stock rotation.
• Coordinating with Housekeeping, Front Office and other F&B teams to ensure smooth operations.
• Managing daily task assignments, schedules and operational priorities.
• Handling guest requests and concerns promptly and professionally.
• Ensuring compliance with hotel hygiene, food safety and operational standards.

What We need from you:

• Previous experience in minibar operations, Food & Beverage Service or a similar role within a hotel or resort.
• Prior supervisory or team-leading experience is preferred.
• Good knowledge of inventory management, stock control and billing procedures.
• Strong organisational, communication and problem-solving skills.
• Excellent attention to detail with a guest-focused approach.
• Ability to lead a team, manage priorities and work independently.
• Flexibility to work shifts, weekends and public holidays.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the teamthe room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.