Commis 2 - Belgian Cafe - F&B Preparation - Crowne Plaza Hotel Dubai Festival City

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global luxury hotel brand in Dubai is seeking a Front Desk Agent to provide exceptional service to guests and support operations. Ideal candidates should have experience in luxury dining or hotels, possess strong communication skills, and be committed to high-quality service. This role offers competitive salary and benefits in an inclusive work environment.

Benefits

Impressive room discounts

Comprehensive training programs

Qualifications

• Must have similar experience working in either a luxury restaurant or a 5* hotel environment.
• Must have strong communication skills.
• Committed to serving food of the highest quality.

Responsibilities

• Communicates politely and displays courtesy to guests and internal customers.
• Supports team with mise-en-place and storage pick ups.
• Communicates any difficulties, guest or internal customer comment to superior.

Skills

Strong communication skills

Experience in a luxury restaurant or 5* hotel environment

Job description

Overview

Hotel: Dubai Festival City (DXBHB), PO 45777, 45777

Do you see yourself as a Front Desk Agent for Crowne Plaza Dubai Festival City?

Join Crowne Plaza, one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We\'ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We\'re also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests.

In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.
The InterContinental Hotels Group at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest\'s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

Responsibilities

• Communicates politely and display courtesy to guests and internal customers
• Support team with mise-en-place and storage pick ups
• Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
• Establishes and maintains effective employee working relationships
• Attends and participates in daily briefings and other meetings as scheduled
• Attends and participates in training sessions as scheduled
• Prepares in advance food, beverage, material and equipment needed for the service
• Cleans and re-sets his/her working area
• Implements the hotel and department regulations, policies and procedures including but not limited to:
• House Rules and Regulation
• Health and Safety
• Grooming
• Quality
• Hygiene and Cleanliness
• Performs related duties and special projects as assigned

Qualifications

• Must have similar experience working in either a luxury restaurant or a 5* hotel environment
• Must have strong communication skills
• Committed to serving food of the highest quality

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you\’ll become part of our ever-growing global family.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the 'Apply' button. Start your journey with us today.