Commercial Office Specialist | Middle East & Africa

Doka GmbH; Dubai; On-site; USD 50,000 - 70,000; Full time

Job summary

Doka GmbH, a leader in innovative formwork solutions, seeks a Commercial Office Specialist in Dubai. This role involves managing operations across the Middle East & Africa, enhancing logistics processes, and supporting regional teams. Ideal candidates will have extensive logistics experience, strong communication skills, and a relevant degree, contributing to Doka's growth in a dynamic market.

Qualifications

• Minimum 5 years’ experience in commercial office and/or material logistics.
• Preferably in formwork/construction and in Middle East & Africa.
• Knowledge of freight and customs environment in Middle East & Africa.

Responsibilities

• Manage the commercial office operations in Middle East & Africa.
• Support and develop the MEA countries in all aspects of CMO.
• Coordinate and drive the execution of shipments to MEA export countries.

Skills

Communication

Intercultural Skills

Problem-Solving

Education

Degree in Business, Supply Chain, or Operations-related studies

Job description

Commercial Office Specialist | Middle East & Africa

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Headquartered in Dubai, the Doka Middle East & Africa region team serves as the central hub for critical functions including sales, marketing, finance, operations, engineering, HR, product management, and procurement. Established to provide a versatile network of products, systems, and expertise, Doka MEA oversees some of the world's fastest-growing economies, which positions Doka as an ideal partner for diverse projects, from major infrastructure developments like metro systems, bridges, and tunnels to residential housing projects.

Doka is looking to hire a dynamic and enthusiastic Commercial Office Specialist to join our fast-growing and versatile team based in Dubai, UAE. This is an exciting opportunity for self-driven professionals who find excitement in being part of something bigger than just working on purchase orders. This position reports directly to the Logistics Manager MEA.

If you're ready to take the next step in your logistics career with a global industry leader, we'd love to hear from you!

Responsibilities:

1. Manage the commercial office (CMO) operations in Middle East & Africa (MEA).
2. Support, inform, and develop the MEA countries in all aspects of CMO.
3. Implement and maintain new group-wide standards and processes.
4. Improve existing processes together with countries and share best practices.
5. Ensure and maintain reporting transparency in the area of CMO.
6. Support and ensure month-end closing in countries is done on time.
7. Coordinate and execute CMO trainings for MEA countries, including regular qualification assessments for each country.
8. Support global projects on modern software, efficient processes, and ensure MEA requirements are embedded into new software solutions.
9. Act as a link and MEA voice between Order Management Doka Group, CMO DG, and MEA countries.
10. Support execution of daily operations tasks (e.g., delivery documents, invoicing) for small countries with limited local resources.
11. Act as Operations contact person for the Export sales team and handle their requirements (e.g., availability checking, intercompany release, and price information).
12. Coordinate and drive the execution of shipments to MEA export countries together with Order Management Doka Group.
13. Ensure utilization of statistical declarations for cross-border business.

Minimum Requirements:

• Minimum 5 years’ experience in commercial office and/or material logistics, preferably in formwork/construction and in Middle East & Africa.
• Degree in Business, Supply Chain, or Operations-related studies is an advantage.
• Knowledge of freight and customs environment in Middle East & Africa.
• Excellent communication, intercultural, and problem-solving skills.
• Ability to work under pressure and go the extra mile.