COMMERCIAL MANAGER

SAMUDERA CARGO SERVICES LLC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading cargo services company in Dubai seeks a Manager, Commercial to drive sales growth and lead a dynamic sales team. This role focuses on expanding customer relations, achieving sales targets, and developing strategic initiatives. Candidates should possess a strong background in the logistics industry and proven sales management skills, with the ability to analyze trends and make strategic decisions.

Qualifications

• Bachelor's degree is required.
• 8 years of experience in freight forwarding.
• 5+ years in managerial roles within logistics.

Responsibilities

• Develop and implement strategic sales plans.
• Lead and manage the sales team to achieve targets.
• Build strong customer relationships and expand the customer base.

Skills

Leadership

Communication

Negotiation

Analytical skills

Problem-solving

Education

Bachelor's Degree

Tools

CRM Software

Job description

Bachelor of Commerce, Bachelor of Business Administration(Management), Bachelor of Arts(Communication)

Nationality

Male

Vacancy

1 Vacancy

Job Description

As the Manager, Commercial, you will be responsible for driving revenue growth, managing the sales team, and developing strategic sales initiatives. Your primary focus will be on expanding the customer base, achieving sales targets, and ensuring customer satisfaction. You possess a track record in proven sales management, excellent leadership skills, and a deep understanding of the cargo or logistics industry.

1. Develop and implement strategic sales plans to achieve revenue targets and drive business growth.

2. Lead, motivate, and manage a team of sales personnel, providing guidance, coaching, and performance evaluations.

3. Set sales targets, track team performance, and provide regular reports to senior management.
4. Promote sea, air, road and total logistics solutions to current and potential customers through planning and executing sales activities.

5. Promote principal business to customers in the region through planning and executing sales activities.
6. Build and maintain strong relationships with key customers, addressing their needs, resolving issues, and ensuring customer satisfaction.

7. Identify new business opportunities, markets, and customer segments to expand the customer base.
8. Thorough knowledge of shipping line industry, ODC (Over Dimensional Cargo) technical aspects, Documentation, Port and other Operational aspects impacting Pricing.
9. Collaborate with Management to develop and execute effective sales and marketing campaigns.
10. Monitor market trends, competitor activities, and industry developments to identify potential threats or opportunities.
11. Work closely with the pricing team to develop competitive pricing strategies and ensure profitability.
12. Provide sales forecasts, budgets, and reports to assist in financial planning and decision-making.
13. Conduct regular sales meetings, training, and workshops to enhance the skills and product knowledge of the sales team.
14. Develop and maintain strong relationships with industry partners, associations, and key stakeholders.
15. Stay updated on industry trends, regulations, and best practices to ensure compliance and competitive advantage.
16. Participating in Monthly Business Review Meetings with presentation and data.
17. Participating in local and global logistics bids, creates and conducts proposal presentations and RFP/RFQ responses.
18. Key interface between the company and key clients.

19. Engage in close communication with Samudera regional and head office on reporting performance and developing organization’s presence in the country and region.
20. Actively develop client relationships at a senior level and be responsible for delivering services that meet the market requirements and offering smart solutions to secure new business.

Desired Candidate Profile

Soft Competency:

1. Strong leadership skills with the ability to effectively manage and motivate a sales team.

2. Excellent communication, negotiation, and presentation skills.

3. Strategic thinking and problem-solving abilities.

4. Ability to analyze sales data and market trends to make informed business decisions.

5. Results-driven mindset with a focus on customer satisfaction and business growth.

6. Proven ability to work with cross-functional and multicultural teams across different time zones.

7. Sound decision-making and problem-solving skills, particularly in high-pressure and time-sensitive situations.

Hard Competency:

(technical capabilities that must be possessed by job holders)

1. Demonstrated success in achieving sales targets and driving revenue growth.

2. In-depth knowledge of the cargo or logistics industry, including market dynamics and customer needs.

3. Proficiency in using CRM software and sales tools.

Job Type: Full-time

Ability to commute/relocate:

• Al Barsha: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• FREIGHT FORWARDING: 8 years (Required)
• MANAGER: 5 years (Required)
• SOC: 5 years (Required)
• COC: 5 years (Required)
• NVOCC: 5 years (Required)
• LOGISTICS: 5 years (Required)

Language:

• ENGLISH (Required)
• ARABIC (Preferred)
• HINDI (Preferred)

License/Certification:

• DRIVE LICENSE (Required)
• BACHELOR DEGREE'S EDUCATION CERTIFICATE ATTESTED BY MOFA (Required)

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