Commercial Executive

About this role:

Tendering & Proposal Support

Assist in the preparation and submission of commercial proposals, RFQs, RFPs, and EOIs in coordination with business development and technical teams.

Compile and organize commercial documents, including pricing sheets, compliance statements, and contract schedules.

Ensure timely delivery of tender submissions while maintaining accuracy and alignment with client requirements.

Costing & Pricing Analysis

Support in the development of cost models and pricing strategies for new and renewal contracts.

Coordinate with operations, procurement, and finance teams to ensure accuracy of cost elements (e.g., manpower, materials, subcontractors).

Assist in benchmarking and market analysis to ensure competitiveness and profitability.

Contract Management & Documentation

Maintain updated records of signed contracts, amendments, and service agreements.

Track contract milestones, payment terms, expiry dates, and renewal schedules.

Review commercial clauses in client and subcontractor agreements to flag risks or inconsistencies.

Revenue & Billing Support

Liaise with finance and operations teams to support monthly billing and revenue recognition.

Ensure that invoicing is aligned with contract terms, including variations, KPIs, and service deliverables.

Support the reconciliation of client accounts and commercial reporting.

Client & Stakeholder Coordination

Act as a commercial point of contact for clients on queries related to pricing, invoicing, and contract terms.

Coordinate with internal departments (e.g., operations, procurement, finance) to resolve commercial issues.

Maintain effective communication with key stakeholders to ensure smooth service delivery and contract compliance.

Commercial Reporting & Data Management

Prepare regular reports and dashboards on tender status, contract performance, cost variances, and revenue tracking.

Maintain an organized and auditable system for storing commercial documents and pricing templates.

Risk & Compliance Support

Identify and escalate commercial risks related to contracts, pricing errors, or service scope.

Ensure compliance with internal commercial policies and procedures.

Support audits and due diligence processes as required.

Change Orders & Variations

Track client change requests and assist in the preparation of variation orders and commercial justifications.

Coordinate approvals with relevant stakeholders and update pricing documents accordingly.

Occupational and workplace Health and Safety responsibilities:

In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduce new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.

Information Security responsibilities:

• Comply with Khidmah Information Security Policies
• Be aware of and fulfil their information security responsibilities
• Ensure whoever handles sensitive company information have taken the Security Awareness Training
• Know how to report a security incident (to IT ServiceDesk or InfoSec).
• Not Disable his/her OS firewall and/or Antivirus
• Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords.
• Accept accountability of his/her individual user accounts, and maintain confidentiality

Qualifications:

• Bachelor’s Degree in one of the following disciplines: Quantity Surveying/Business Administration
• 3–5 years of experience in a commercial, contracts, or business support role, preferably within the Facility Management, Construction, Real Estate, or Services industry
• Strong understanding of pricing models, cost analysis, and revenue management.
• Ability to analyze financial data, service costs, and contract profitability.
• Knowledge of margin management and commercial impact on operational decisions.
• Skilled in preparing and reviewing RFQs, RFPs, and bid submissions.
• Ability to interpret technical and commercial requirements of tender documents.
• Experience supporting bid teams and managing submission timelines.
• Familiarity with contract structures, terms, and conditions in FM agreements.
• Capable of tracking contract milestones, variations, and renewals.
• Understanding of commercial risk factors and ability to flag key concerns.
• Proficient in maintaining commercial trackers, dashboards, and cost reports.
• Strong attention to detail in documenting pricing structures, approvals, and commercial correspondence.
• Effective verbal and written communication skills when interacting with: Clients
• Internal teams (operations, finance, procurement)
• Subcontractors or vendor
• Professional email etiquette and business presentation skills.
• Ability to assess commercial challenges, identify cost-saving opportunities, and propose viable solutions.
• Skilled in working with spreadsheets, pricing tools, and cost simulations.
• Proficient in MS Office, especially Excel (advanced level) for costing and data analysis.
• Familiarity with ERP systems (e.g., SAP, Oracle, MS Dynamics) and e-tendering portals.
• Basic understanding of CAFM systems is an added advantage.
• Ability to handle multiple tenders and pricing tasks simultaneously with attention to deadlines.
• Organized in maintaining version control of documents and following up on approvals.
• Ability to work closely with multi-functional teams under pressure.
• Flexible and cooperative with operations, HR, and finance functions to achieve shared goals.