Commercial Director

Confidential Careers; Dubai; On-site; AED 450,000 - 750,000; Full time

Job summary

Confidential Careers is seeking a Commercial Director to drive profitable revenue growth and multi-channel expansion across regional and international markets. This hands-on leader will scale eCommerce, grow physical retail, and build strategic partnerships, while maintaining strong execution and accountability.

The role requires a commercially minded leader with strategic vision, capable of launching new channels and managing market expansion across GCC and international markets.

Qualifications

• 8+ years of experience in commercial leadership.
• Proven track record driving profitable revenue growth across multiple channels.
• Experience launching new sales channels and expanding into new markets.

Responsibilities

• Develop and implement a commercial strategy to maximize revenue and profitability across D2C eCommerce, physical retail, spas, e-tailers, marketplaces, and retail partnerships.
• Lead expansion of physical retail footprint and launch new sales channels with premium retailers and distributors.
• Scale D2C eCommerce operations and implement omnichannel strategies for online and offline channels.
• Build and lead a high-performing commercial team and collaborate with Marketing, Digital, Supply Chain, Finance.
• Provide regular reporting on revenue growth, profitability, and strategic initiatives to senior leadership.

Skills

Commercial leadership

Multi-channel strategy

D2C eCommerce

Negotiation

Leadership

Analytics

Market expansion

Education

Bachelor's degree

MBA preferred

Job description

Job Summary

A fast-growing consumer brand is seeking a results-driven Commercial Director to lead profitable revenue growth and drive multi-channel expansion across regional and international markets.

The Commercial Director will be responsible for driving top‑line revenue growth across multiple sales channels while ensuring profitability. This includes scaling eCommerce operations, expanding physical retail, developing strategic partnerships, and establishing new sales channels.

The role requires a commercially minded leader with strong strategic vision and a willingness to remain hands‑on in the execution of key initiatives, including launching new channels, developing partnerships, and managing market expansion.

Key Responsibilities:

Drive Profitable Revenue Growth

• Develop and implement a commercial strategy to maximize revenue and profitability across D2C eCommerce, physical retail, spas, e‑tailers, marketplaces, and retail partnerships.
• Analyze commercial performance, pricing, promotions, and customer data to ensure sustainable and profitable growth.
• Take ownership of ambitious revenue targets, with a strong focus on execution, accountability, and results.

Hands-On Channel Development & Execution

• Lead the expansion of the company's physical retail footprint, overseeing the rollout of new locations and ensuring commercial success.
• Identify, develop, and launch new sales channels, including partnerships with premium retailers, regional e‑tailers, marketplaces, and distributors.
• Lead negotiations and build strong relationships with key partners, retailers, distributors, and other strategic accounts.

E-Commerce & Omnichannel Excellence

• Scale D2C eCommerce operations by working closely with digital and growth teams to optimize campaigns, improve profitability, and enhance the customer experience.
• Develop and execute omnichannel strategies that integrate online and offline sales channels.
• Oversee eCommerce commercial performance, logistics, fulfillment, and customer experience to ensure operational efficiency and sustainable growth.

Team Leadership & Collaboration

• Build and lead a high-performing commercial team, including retail operations and key account management.
• Take a hands‑on leadership approach while maintaining oversight of day-to-day commercial operations.
• Collaborate closely with Marketing, Digital, Supply Chain, Finance, and other functions to deliver commercial objectives.
• Establish KPIs, dashboards, and performance tracking systems to drive accountability and performance across all channels.

Market Insights & Expansion Strategy

• Monitor market trends, competitor activity, customer behavior, and commercial performance to identify opportunities for growth.
• Develop and execute go-to-market strategies for new regions, markets, and sales channels.
• Identify opportunities for strategic partnerships and business development.
• Provide regular reporting to senior leadership on revenue growth, profitability, commercial performance, and key strategic initiatives.

Qualifications:

• 8+ years of experience in commercial leadership, preferably within beauty, retail, FMCG, consumer goods, or a related sector.
• Proven track record of driving profitable revenue growth in high-growth environments.
• Demonstrated experience launching new sales channels and expanding into new markets.
• Strong experience managing multi-channel commercial strategies, including D2C eCommerce, physical retail, marketplaces, e‑tailers, and strategic partnerships.
• Bachelor's degree in Business, Marketing, Management, or a related field. MBA is preferred.

Key Skills:

• Proactive, hands‑on commercial leader with a strong balance of strategic thinking and operational execution.
• Strong commercial acumen and a results-oriented mindset.
• Excellent leadership, negotiation, communication, and relationship-management skills.
• Experience managing strategic relationships with premium retailers, distributors, and commercial partners.
• Strong understanding of GCC markets, consumer behavior, and the broader consumer/retail landscape.
• Excellent analytical and data-driven decision-making skills.
• Ability to operate effectively in a fast-paced, entrepreneurial, and high-growth environment.