Collector

Schlumberger; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global provider of technology in the oilfield services sector is seeking a Collector in Abu Dhabi. The successful candidate will manage accounts receivable with a focus on maximizing liquidity and efficiently resolving disputes. This role requires strong collaboration with internal stakeholders and a solid background in collections, aiming to enhance cash flow management.

Qualifications

• 5+ years of experience in account management or collections activities.
• Strong analytical skills and attention to detail.
• Ability to collaborate with various stakeholders.

Responsibilities

• Ensure timely collection of accounts receivable through regular follow-up.
• Document and review the customer order to cash process.
• Collect outstanding invoices and resolve disputes.
• Input notes in the collection system to track AR status.
• Identify delinquent accounts and take preventive action.
• Maintain contact with customer AP departments through calls and notices.
• Collaborate with internal stakeholders to support collections.
• Recommend uncollectable balances for write-off.
• Research portfolios for duplicate payments and submit refund requests.
• Review aged credit balances for policy adherence.

Education

Bachelor's degree

Job description

The Collector is responsible for managing and collecting on a trade accounts receivable portfolio, with the purpose of maximizing liquidity and free cash flow.

• Ensure timely collection of accounts receivable (AR) through regular follow-up on assigned accounts, in line with departmental and personal objectives.
• Document and review the customer order to cash process and proposing opportunities to improve the pain points and increase the efficiency of the process.
• Collect outstanding invoices, gathering information on invoice disputes and creating invoice dispute records for distribution and subsequent resolution.
• Input notes in collection system regarding submission, resubmission and transaction approval dates so Company departments have a clear understanding of AR status.
• Record disputes in collection system and assign clear action items for the appropriate dispute owner.
• Identify delinquent accounts and take action to prevent reoccurrence and / or initiate communication with the Credit Manager, Sales and Operations to ask for assistance or escalation.
• Maintain contact with customer AP departments through collection calls, past due notices and account statements.
• Collaborate with internal stakeholders, including those within the Billing Center of Excellence, Sales, Operations, Tax and Treasury to support collections, proper cash application and timely dispute resolution.
• Recommend uncollectable debit balances for expense write-off, and work with Controller and Financial Analyst to clear balances from their AR portfolio.
• Research portfolios for duplicate and over-payments and submit refund requests to Collections Manager, where applicable.
• Review aged credit balances to ensure adherence to the Company's escheatment policy. Bachelors degree, 5+ years of experience.