Collections Manager Real Estate (Off-Plan & Ready Properties)

TECCODD; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading real estate development company in Dubai is seeking a Collections Manager to oversee installment collections for various properties. The ideal candidate will have over 5 years of experience in collections, strong analytical skills, and a deep understanding of real estate payment frameworks. This role emphasizes ensuring timely payments and maintaining compliance within a strategic framework, fostering a positive customer experience while leading a teams.

Qualifications

• 5+ years of proven experience in collections, preferably in real estate development.
• Strong understanding of off-plan property sales and payment schedules.
• Excellent analytical and problem-solving skills.

Responsibilities

• Lead and manage collection operations for installment payments.
• Develop and implement recovery strategies.
• Monitor and track collection cases using CRM systems.

Skills

Collection operations management

Data analysis

CRM software proficiency

Communication skills

Leadership skills

Education

Bachelor's degree in Business or Finance

Job description

Overview

We are seeking a Collections Manager with proven experience in the real estate development sector, specifically in managing installment collections for off-plan and ready properties. This role requires a strategic, data-driven professional who can ensure timely payments, minimize default risk, and maintain strong compliance with legal and company policies.

Key Responsibilities

• Lead and manage collection operations for installment payments related to both off-plan and ready real estate projects.
• Develop and implement recovery strategies to enhance cash flow and portfolio performance.
• Monitor and track collection cases using CRM / payment systems for effective follow-up and resolution.
• Analyze data to identify trends, improve collection processes, and mitigate default risks.
• Prepare comprehensive reports on payment trends, settlements, and receivables for internal review and decision-making.
• Ensure compliance with regulatory requirements and internal policies.
• Establish and nurture relationships with government entities to streamline registration and transaction processes.
• Mentor and lead the collections team, promoting performance excellence and collaboration.
• Drive customer engagement with professionalism and empathy, ensuring a positive client experience while securing payments.

Requirements

• 5+ years of proven experience in collections, preferably within a real estate development environment.
• Strong understanding of off-plan property sales, payment schedules, and regulatory frameworks.
• Experience in using CRM and financial software for collection tracking and reporting.
• Excellent communication, negotiation, and leadership skills.
• Detail-oriented with strong analytical and problem-solving capabilities.
• Ability to build relationships with clients and government institutions alike.
• Bachelors degree in Business, Finance, or a related field (preferred).