Collection Manager (CMR002)

Foreground LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare group in the UAE is seeking a Collection Manager to optimize receivables and ensure timely collections. The role involves collaborating with sales, finance, and customer service teams while leading the collection staff. Candidates should have at least 5 years of experience in collections, particularly in the healthcare sector, along with strong negotiation and analytical skills. Knowledge of ERP/accounting software is essential, and fluency in English is required.

Qualifications

• 5+ years of experience in collections, credit control, or accounts receivable management.
• Experience preferably in the healthcare or pharmaceutical sectors.
• Fluency in English; Arabic is a plus.

Responsibilities

• Develop and oversee effective collection strategies.
• Monitor accounts receivable and analyze aging reports.
• Negotiate payment arrangements in line with company policy.
• Prepare reports on collection performance and risk exposure.

Skills

Negotiation skills

Communication skills

Interpersonal skills

Analytical skills

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field

Tools

MS Office

ERP/accounting software

Job description

Overview

Foreground is partnering with a leading healthcare group in the UAE to identify a Collection Manager for their dynamic team.

About the Role

The Collection Manager will play a pivotal role in optimizing the companys receivables, ensuring timely collections, minimizing credit risk, and supporting overall financial health. This is a strategic position, reporting directly to senior leadership, and involves cross-functional collaboration with sales, finance, and customer service teams.

Key Responsibilities

• Develop, implement, and oversee effective collection strategies to ensure timely receipt of payments from clients and partners
• Monitor accounts receivable, analyze aging reports, and proactively address overdue accounts
• Establish and maintain strong relationships with clients to resolve billing and payment issues professionally
• Negotiate payment arrangements and settlements in line with company policy
• Coordinate with internal teams to resolve disputes and discrepancies impacting collections
• Prepare and present regular reports on collection performance, outstanding receivables, and risk exposure to management
• Ensure compliance with company policies, industry regulations, and best practices in credit and collections
• Lead, train, and motivate collection staff (if applicable) to achieve departmental goals
• Recommend process improvements to enhance collection efficiency and reduce bad debt

Requirements

• Bachelors degree in Finance, Accounting, Business Administration, or a related field
• Proven experience (5+ years) in collections, credit control, or accounts receivable management, preferably within the healthcare, pharmaceutical, or related sectors
• Strong understanding of collection strategies, credit risk assessment, and financial analysis
• Excellent negotiation, communication, and interpersonal skills
• High level of integrity, professionalism, and attention to detail
• Proficiency in MS Office and ERP / accounting software; experience with healthcare billing systems is an advantage
• Fluency in English (Arabic is a plus)
• Ability to work independently and collaboratively in a fast-paced environment