Collection Coordinator- UAE Nationals

AMICO Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in Dubai is seeking a Collection Coordinator responsible for ensuring timely payments from customers. This role involves monitoring overdue accounts, maintaining accurate records, and coordinating with various teams to facilitate collections. Ideal candidates will possess strong communication and negotiation skills, along with a Bachelor's degree in accounts and 2 to 5 years of relevant experience.

Qualifications

• 2 to 5 years of relevant work experience.
• Familiarity with debt collection laws and billing procedures.

Responsibilities

• Monitor accounts to identify overdue payments.
• Coordinate with Sales & Technical Service Team for timely collection.
• Report on collection activity and accounts receivable status.

Skills

Attention to detail

Excellent communication

Negotiation skills

Stress management

Education

Bachelor's degree or equivalent in accounts

Tools

MS Office

Job description

Collection Coordinator is responsible for ensuring that the company receives all necessary payments from debtors. Their duties include monitoring accounts payable statements to identify debts owed to their company, contacting customers to notify them of overdue payments, and documenting debts collected.

Responsibilities:

1. Monitor accounts to identify overdue payments
2. Keep accurate records and report on collection activity
3. Investigate historical data for each debt or bill
4. Plan course of action to recover outstanding payments
5. Coordinate with Sales & Technical Service Team to ensure timely collection of payments
6. Check documents before submission
7. Maintain the overdue to total receivable percentage
8. Take actions to encourage timely debt payments
9. Resolve billing and customer credit issues
10. Update account status records and collection efforts
11. Report on collection activity and accounts receivable status

Qualifications:

• 2 to 5 years of relevant work experience
• Attention to detail, knowledge of billing procedures and collection techniques, familiarity with laws related to debt collection, working knowledge of MS Office, patience, stress management skills, excellent communication & negotiation skills
• Bachelor's degree or equivalent in accounts

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