Collection and Administrative Assistant

ADIB Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial group in Abu Dhabi is seeking a Collection and Administrative Assistant to support legal and collection operations. The role involves managing administrative budgets, overseeing operations, and liaising with departments, while requiring expertise in banking, strong organizational skills, and proficiency in both Arabic and English.

Qualifications

• Fluency in English and Arabic is required.
• Experience in office administration is necessary.
• Strong communication and organizational skills are vital.

Responsibilities

• Oversee day-to-day operations and manage administrative budgets.
• Liaise with HR and prepare reports on bounced cheque statuses.
• Resolve issues related to bounced cheques and maintain corporate relationships.

Skills

Communication

Organizational Skills

Problem Solving

Reporting

Analytical Reasoning

Negotiation

Education

Diploma or Bachelor's Degree in Banking and Accounting

Tools

Microsoft Office

Job description

Description

Role: Collection and Administrative Assistant

Location: Abu Dhabi

Role Purpose: Supporting MPM legal & collection operations and providing support to Property Management - UAE.

Key Metrics:

• Revenue
• Expenses
• Net Income
• Assets
• Headcount
• Number of branches
• Number of ATMs
• Number of Direct Reports

Key Accountabilities of the role

• Overseeing day-to-day operations
• Managing administrative budgets
• Maintaining corporate relationships
• Monitoring operating expenses
• Liaising with HR and other departments
• Updating attorneys on business performance
• Carrying out responsibilities in accordance with company policies and procedures
• Following up on bounced cheques and ensuring their collection
• Reviewing non-collected cheques and preparing missing documentation for police station acceptance
• Taking legal action against non-collected cheques by transferring cases to law firms and preparing reports
• Resolving issues related to bounced cheques and police cases
• Responding to inquiries about pending bounced cheques, police case updates, and court procedures
• Following up with law firms on case updates and system updates
• Following up on deposited amounts at police stations and collecting them
• Receiving and reviewing invoices from law firms and processing in Oracle system
• Following up on legal fee payments with the Accounts Department and handing over to law firms
• Providing information and guidance to interested parties
• Preparing reports on bounced cheque and police complaint statuses
• Completing routine tasks efficiently and timely
• Ensuring daily and weekly follow-up on bounced cheques
• Providing monthly reports to managers accurately and punctually
• Complying with updated policies, SOPs, and attending training as required
• Meeting with tenants and owners to explain case statuses
• Meeting with law firm representatives to discuss case updates and related matters

Skills and Technical Knowledge Required

• Diploma or bachelor's degree with knowledge of banking and accounting
• Fluency in English and Arabic (written and spoken)
• Proficiency in Microsoft Office, especially Outlook, Word, and Excel
• Strong communication skills
• Excellent organizational skills
• Experience in office administration
• Problem-solving skills
• Reporting skills
• Critical thinking, analytical reasoning, and negotiation skills