CME - Customer Supply Chain Specialist

Canon Emirates; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the region is seeking a Customer Supply Chain Specialist. This pivotal role involves managing orders, ensuring compliance with trade regulations, and supporting logistics inquiries, while fostering a collaborative environment for career growth and sustainable practices.

Benefits

Opportunities for professional development

Supportive and inclusive culture

Qualifications

• 4+ years of experience in a similar role.
• Fluency in English; Arabic is an advantage.
• Knowledge of contract billing and handling.

Responsibilities

• Acting as a direct contact for logistics inquiries.
• Ensuring regulatory compliance.
• Improving order fulfillment efficiency.

Skills

Customer focus

Change management

Business acumen

Collaborative mindset

Results-oriented

Education

Bachelor's degree in Supply Chain or related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Customer Supply Chain Specialist is responsible for managing partner orders and direct operations across the Middle East, ensuring the timely and accurate dispatch of goods. This role is critical in maintaining compliance with local and importing country trade regulations, including the preparation of all required documentation. It involves close collaboration with finance and business teams to ensure seamless order execution, while also being a key point of contact for customers to address logistics-related queries and requests.

What we offer

At Canon, you'll receive support and encouragement to grow, with opportunities for professional development. Our leaders foster an environment of exploration and knowledge sharing, supporting your career progression. We are committed to creating an inclusive and equitable culture where employees thrive both personally and professionally.

Canon also emphasizes sustainability through our Kyosei philosophy—living and working together for the common good, reducing environmental impact, and making positive social contributions.

Key Responsibilities

• Enhancing Customer Experience: Acting as a direct contact for logistics inquiries, improving responsiveness and satisfaction
• Aligning cross-functional teams
• Ensuring regulatory compliance
• Reducing operational risks and missed revenues by handling high-volume, detail-oriented tasks
• Improving order fulfillment efficiency

Qualifications

• Bachelor's degree in Supply Chain or related field
• 4+ years of experience in a similar role
• Fluency in English; Arabic is an advantage
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Knowledge of contract billing and handling

Skills and Attributes

• Ability to work independently under strict deadlines
• Strong business acumen
• Customer focus
• Collaborative mindset
• Change management skills
• Results-oriented approach

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