Cluster Sales Manager

Hilton Worldwide, Inc.; Dubai; On-site; USD 40,000 - 70,000; Full time

Job summary

A leading global hospitality company is seeking a Cluster Sales Manager to oversee sales and marketing strategies at Hilton Garden Inn Dubai Al Mina. The role involves developing the sales team, collaborating with senior management, and enhancing guest experiences through effective sales programs. Ideal candidates will possess strong leadership skills, analytical abilities, and a commitment to customer service.

Qualifications

• Proven experience in a similar role.
• Strong leadership and team management skills.
• Excellent sales and coaching skills.

Responsibilities

• Manage hotel sales and marketing plans to align with business objectives.
• Develop the sales team and implement sales strategies.
• Produce accurate and timely reports for hotel and management review.

Skills

Leadership

Sales

Communication

Analytical Skills

Organizational Skills

Education

Relevant degree qualification

Job description

Job Description - Cluster Sales Manager (HOT0BN0H)

Job Number: HOT0BN0H

Work Location: Hilton Garden Inn Dubai Al Mina, Al Mina Road, Dubai

A Cluster Sales Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As a Cluster Sales Manager, you will work closely with the Senior Management. Your responsibilities include developing the sales team, implementing sales strategies, and supporting hotel sales and marketing initiatives. Specifically, you will be responsible for:

1. Managing hotel sales and marketing plans to align with business objectives and focusing sales efforts across all market segments.
2. Collaborating with the Senior Management Team to identify and support key business areas requiring attention.
3. Contributing to the development and monitoring of local sales and marketing initiatives.
4. Organizing comprehensive information about the hotel's products and services and delivering this through relevant sales channels.
5. Producing accurate and timely reports for hotel and management review.
6. Presenting monthly reports on sales activities and contributions to hotel owners and senior management.
7. Cooperating with other departments, especially Reservations and Banqueting, to enhance Guest experiences and develop sales programs.
8. Participating in management meetings to develop sales and marketing strategies.
9. Preparing hotel contracts in line with current business and pricing conditions.
10. Monitoring offers, discounts, and repeat booking options in coordination with the Group Coordinator.

What are we looking for?

The ideal Cluster Sales Manager should embody a positive attitude, excellent communication skills, and a commitment to high-quality customer service. Key qualities include:

• Strong leadership and team management skills.
• Analytical abilities to interpret business indicators and market trends.
• Excellent sales and coaching skills.
• Organizational and planning capabilities.
• Proven experience in a similar role.

Additional advantageous qualities include:

• Knowledge of the local market and hospitality industry.
• Passion for sales and target achievement.
• Relevant degree qualification (preferred).
• Valid driving license.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering a wide range of accommodations and services. We are committed to providing exceptional guest experiences and fostering a supportive work environment. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are at the heart of achieving this goal.