Cluster Learning & Development Assistant Manager

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hotel chain in Dubai is seeking an experienced HR Manager to assist in employee relations, monitor recruitment processes, and support management with Human Resources issues. Ideal candidates will have a high school diploma and at least one year of related work and supervisory experience. Strong communication and conflict resolution skills are essential. This role promotes a culture of diversity and inclusion.

Qualifications

• 1+ year of supervisory experience.
• Experience in monitoring employee relations.
• Strong communication skills with employees and management.

Responsibilities

• Assist in resolving Human Resources issues.
• Monitor hiring and recruitment processes.
• Assist management in training and coaching employees.

Skills

Employee relations management

Human Resources compliance

Communication skills

Supervisory skills

Education

High school diploma or GED equivalent

Job description

Responsibilities

• Assist in monitoring/tracking employee relations issues including resolution and followup.
• Assist and support management and the leadership team with handling and resolving Human Resources issues.
• Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards.
• Inform Human Resources management of issues related to employee relations.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
• Disseminate information to employees related to employer–employee relations, employee activities, and personnel policies and programs.
• Review and ensure accurate maintenance of all employee records and files (e.g. interview documents and I-9s).
• Assist in logistics administration and scheduling of annual employee surveys.
• Answer phone calls and record messages.

Additional Responsibilities

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager.
• Maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None.

Required Experience

Manager

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.