Cluster Assistant Revenue Manager

Abu Dhabi National Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Abu Dhabi is seeking a Cluster Assistant Revenue Manager. This role involves optimizing revenue across multiple properties, analyzing data for informed decision-making, and collaborating with sales and marketing teams. Candidates should possess a bachelor's degree and relevant experience, alongside strong organizational and communication skills.

Qualifications

• Previous 4 to 5 years experience in Reservations and Revenue department in a leading role.
• Ability to read, write, and speak fluent English; knowledge of Arabic is a plus.
• Strong attention to detail and organizational skills.

Responsibilities

• Maintain Yield Management system for revenue generation.
• Analyze competitive reports and customer segmentation for optimal revenue.
• Support revenue forecasting and marketing strategy development.

Skills

Strategic Thinking

Problem Solving

Communication

Organizational Skills

Interpersonal Skills

Attention to Detail

Education

Bachelor's Degree

Tools

MS Office

Job description

Abu Dhabi National Hotels (ADNH) was founded in 1976 as a hotel owner and asset manager and has evolved into a hospitality group that encompasses hotels, restaurants, destination management services, catering and transportation.

Under its Hotels Division, ADNH owns some of the most reputable and recognizable hotels in the Emirate and beyond: The Ritz-Carlton Abu Dhabi, Grand Canal; Park Hyatt Abu Dhabi Hotel and Villas; Sheraton Abu Dhabi Hotel & Resort; Le Meridien Abu Dhabi; Radisson Blu Hotel & Resort Al Ain; Radisson Blu Hotel & Resort Abu Dhabi, Corniche; Sofitel Dubai Jumeirah Beach Kempinski The Boulevard Dubai; Kempinski Central Avenue Dubai; JW Marriott Hotel Marina; The Heritage Hotel, Autograph Collection and Hotel Boulevard, Autograph Collection.

About the Job:

As Cluster Assistant Revenue Manager supports the Head of Revenue Management in driving revenue and optimizing profitability for both Radisson Blu and Marriott properties within the cluster. This role involves assisting in the development and implementation of strategic pricing, distribution, and revenue management initiatives. The Cluster Assistant Revenue Manager collaborates with sales, marketing, and finance departments to analyze data, forecast demand, and make informed decisions to maximize overall revenue performance. In particular, you will be accountable for the following responsibilities, which must be completed to the utmost standards:

• Maintain and implement as necessary the Yield Management system in all related revenue generating departments for the cluster of hotels.
• Analyse customer segmentation to determine the optimal customer mix based on overall revenue objectives.
• Monitor and review inventory and rate control through the use of reports such as booking pace, regrets, market segmentation, availability calendar, and rate check reports.
• Analyse competitive information reports for benchmarking against competitive set on a daily and monthly basis linked to cluster hotels.
• Support the Cluster Director of Revenue in compiling and communicating all documents, reports, and presentations for required ownership, hotel, and regional leadership reporting for various meetings.
• Coordinate effective rate and inventory control, forecasting, and market mix management across all the cluster hotels.
• Review regularly forecast validation and monitor Bar Pricing recommendations and last room value in the RMS.
• Ensure the RMS / EMMA are constantly updated and monitored daily for all cluster properties.
• Assist in preparing and chairing weekly Revenue Meetings and defining marketing strategies and tactical actions based on forecasted demand.
• Review current business practices for Rooms, Reservations, and Marketing to identify critical reinforcement and improvement areas.
• Assist Cluster Director of Revenue, Cluster Director of Sales, and Cluster Director of Marketing in re-engineering or reinforcing business practices.
• Support the Cluster Director of Revenue in defining discounting strategies and adapting product packaging according to customer needs, demand, and seasonality linked to 4 properties.
• Support the cluster reservations manager in applying inventory, price, and length of stay controls in all reservation systems.
• Help the all-cluster hotel achieve its annual profitability goals through Revenue Management Practices.
• Continually analyze business practices to identify opportunities for revenue increases or cost savings.
• Ensure completion of daily, weekly, and monthly forecasts for all cluster properties.
• Support the Cluster Director of Revenue in managing team expectations, providing feedback, identifying training needs, and ensuring alignment with department objectives.
• Be aware of cluster revenue management systems.

Building Successful Relationships

• Facilitate weekly revenue / group meetings.
• Proficiency with MS Office, Excel & Presentations.
• Works collaboratively with cluster hotel departments in maintaining smooth communication
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific
• Building good interaction with his/her peers.
• Speak to guests and peers using clear, appropriate and professional language.
• Talk with and listen to other employees to effectively exchange information.

Additional Responsibilities

• Performs other duties, as assigned, to meet business needs.
• Relevant analytical qualification.
• Knowledge of cluster hotels management systems.
• Conduct daily cluster departmental briefing.

Associate Relation

• Performs assigned jobs and special projects.
• Treat all coworkers with dignity and respect. Give support.
• Foster positive and effective connections with colleagues and departments.
• Collaborate with others to foster teamwork and achieve goals.

What are we looking for:

A Cluster Assistant Revenue Manager representing our brand is consistently advocating for our guests and collaborating with other associates. In order to effectively fulfill this position, it is imperative that you uphold the following attitudes, behaviors, skills, and values:

• Bachelor degree required.
• Previous 4 to 5 experience in Reservations and Revenue department in leading role
• Ability to speak, read, write and understand English as the primary language(s) used in the workplace – fluency is required; any other additional language skills are appreciated (fluency in Arabic is a big advantage).
• Strong organizational skills. Must have ability to manage multiple tasks with keen attention to detail.
• Strategic thinking & self-starter. Must be able to work with others to solve complex problems and take initiative to see and define new opportunities and put plans in place to exploit them.
• Strong organizational skills. Must have ability to manage multiple tasks with keen attention to detail.
• Must be able to work with others to solve complex problems and take initiative to see and define new opportunities and put plans in place to exploit them.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in Microsoft Office
• Ability to work under pressure.
• Proven ability to work with a team and follow instructions.