Responsibilities:
- Ensure all club-level rooms and lounges are functioning properly.
- Perform routine preventive maintenance checks.
- Set up, operate, and troubleshoot AV equipment (TVs, speakers, projectors) in club lounges.
- Ensure smooth running of entertainment systems and guest-use technology.
- Ensure technical readiness of club-level guest areas.
- Respond promptly to service calls or technical issues reported by staff or guests.
- Assist in setting up special VIP events in club areas.
- Maintain tools and spare parts inventory.
- Request or restock needed equipment or supplies for technical upkeep.
- Respond to technical issues reported by guests in club-level rooms or lounges.
- Ensure all facilities are in top condition for VIPs and high-tier loyalty guests.
- Ensure all equipment complies with safety regulations.
- Maintain clear documentation of inspections and repairs.
Qualifications:
- Strong knowledge of electrical, plumbing, HVAC, and mechanical systems commonly found in hotels. Ability to troubleshoot and repair various equipment and systems efficiently.
- Experience in performing routine maintenance tasks and inspections to ensure the proper functioning of hotel facilities.
- Familiarity with safety regulations and protocols governing hotel operations including fire safety, electrical safety, and occupational health standards.
- Ability to analyze complex technical issues, identify root causes, and develop effective solutions in a timely manner. Adaptability to handle unexpected challenges and emergencies as they arise.
- Clear and effective communication skills to interact with hotel staff, guests, and external contractors professionally.
- Customer-focused mindset with a dedication to providing exceptional service to hotel guests. Ability to respond promptly to guest requests and concerns while maintaining a positive and professional demeanor.
- Effective time management skills to prioritize tasks, manage workload efficiently, and meet deadlines in a fast-paced hotel environment. Ability to work independently with minimal supervision while maintaining productivity and quality standards.
- Collaboration skills to work effectively with colleagues in maintenance and other departments.
Remote Work: No
Employment Type: Full-time