CLUB GENERAL MANAGER

MyPT; Dubai; On-site; AED 420,000 - 660,000; Full time

Job summary

MyPT is seeking an experienced Club General Manager to lead the pre-opening, launch, and ongoing operations of one of our upcoming fitness clubs in Dubai. The role requires a commercially driven leader who can build teams, establish robust systems, and deliver an exceptional member experience.

You will drive pre-sales strategies, membership acquisition, and oversee all departments, ensuring P&L success, revenue growth, and high service standards.

Qualifications

• Proven senior management experience in fitness or wellness.
• Experience in club pre-opening and operations.
• Strong P&L, budgeting, and revenue-generation knowledge.
• Ability to recruit and develop multi-department teams.
• Strong leadership and decision-making skills.
• Commercial mindset with focus on targets.

Responsibilities

• Lead pre-opening, launch, and day-to-day operations.
• Develop pre-sales strategies and membership acquisition.
• Recruit and develop department heads and teams.
• Oversee all departments: fitness, personal training, sales, reception, facilities, group exercise.
• Manage P&L, budgets, payroll, and costs.
• Drive membership sales and profitability.
• Establish SOPs and KPIs.
• Ensure service standards and facility upkeep.
• Collaborate with HR, Finance, Marketing and execs.
• Utilize MyPT Connect ecosystem for bookings and engagement.
• Monitor performance and implement improvements.
• Ensure compliance with policies and safety.

Skills

Leadership

P&L management

Revenue growth

Team development

Operations management

Tools

CRM systems

Fitness platforms

Job description

WE'RE HIRING | CLUB GENERAL MANAGER

MyPT is looking for an experienced, commercially driven, and results-oriented Club General Manager to lead the pre-opening, launch, and ongoing operations of one of our upcoming fitness clubs.

We are seeking a strong leader who can drive business performance, build high-performing teams, establish effective operational systems, and deliver an outstanding member experience.

Brand: MyPT

Position: Club General Manager

About The Club

The club will offer a comprehensive range of fitness, training, and wellness facilities, including:

• Men's Gym & Ladies' Gym
• Personal Training Services
• Group Exercise Studio
• Reformer Pilates Studio
• MyPT Flex Plus
• Steam, Sauna & Cold Plunge
• Lockers & Complimentary Towel Service
• Freemotion & Wattson Fitness Equipment
• iFit-Enabled Cardio Equipment
• Les Mills Group Fitness Programmes

Key Responsibilities

• Lead the club's pre-opening, launch, and day-to-day operations, ensuring operational readiness and efficiency.
• Develop and implement pre-sales strategies, membership acquisition plans, and initiatives to drive revenue growth.
• Recruit, train, develop, and manage department heads and operational teams.
• Oversee all key departments, including fitness, personal training, sales, reception, facilities, and group exercise.
• Manage the club's P&L, budgets, payroll, manpower planning, departmental cost centres, and operational expenditure.
• Drive membership sales, personal training revenue, member retention, and overall business profitability.
• Establish and implement SOPs, operational procedures, performance KPIs, and reporting structures.
• Ensure high standards of service delivery, facility presentation, equipment maintenance, cleanliness, and member satisfaction.
• Collaborate with HR, Finance, Marketing, and senior management to achieve business objectives.
• Drive the effective use of the MyPT Connect ecosystem to support bookings, member engagement, assessments, trainer performance, and operational reporting.
• Monitor business performance, identify improvement opportunities, and implement strategies to enhance operational efficiency and commercial results.
• Ensure compliance with company policies, procedures, health and safety requirements, and applicable regulations.

What We Are Looking For

• Proven experience in a senior management role within the fitness, gym, health club, or wellness industry.
• Experience in club pre-opening, pre-sales, launch planning, and operational management.
• Strong knowledge of P&L management, budgeting, cost control, and revenue generation.
• Demonstrated ability to recruit, lead, and develop high-performing teams and department heads.
• Strong understanding of personal training business models, membership sales, and retention strategies.
• Excellent leadership, communication, decision-making, and problem-solving skills.
• A commercially focused mindset with the ability to achieve business targets while maintaining high service standards.
• Experience with CRM systems, fitness applications, digital platforms, reporting dashboards, and technology-driven operations.
• Strong organizational skills and the ability to manage multiple departments effectively.

Preferred Experience

• Experience in the UAE/GCC fitness industry.
• Exposure to multi-department gym or health club operations.
• Familiarity with Reformer Pilates, group exercise programmes, Les Mills, and wellness and recovery services.
• Experience implementing digital fitness solutions and integrated member management systems.

THE OPPORTUNITY

This is an opportunity for a driven leader to take ownership of club operations, build a strong team, establish effective systems, and contribute directly to the growth and success of MyPT.

We are looking for someone who combines operational excellence, commercial awareness, and a passion for fitness to deliver measurable business results and an exceptional member experience.