Cloud Solution Architect - M365 Copilot

Penta Consulting Ltd; Dubai; On-site; AED 180,000 - 360,000; Full time

Job summary

Penta Consulting Ltd is seeking a Cloud Solution Architect for Microsoft 365 Copilot adoption in Dubai. The role focuses on delivering hands-on technical guidance and advisory support for enterprise customers, driving AI adoption, and ensuring responsible Copilot use across Teams, SharePoint Online, OneDrive, and Exchange.

You will design adoption engagements, translate business needs into Copilot use cases, and guide identity, security, and data posture considerations.

Qualifications

• Extensive hands-on experience with Microsoft 365 services (Teams, SharePoint Online, OneDrive, Exchange).
• Deep knowledge of Microsoft 365 Copilot features and use cases.
• Experience with Entra ID, Purview, DLP and compliance concepts.
• Proven ability to translate business needs into AI-driven productivity solutions.
• Strong communication skills and ability to lead customer workshops.

Responsibilities

• Deliver workshops, assessments, PoCs, pilots, and production deployments for Copilot adoption.
• Act as a trusted advisor to senior technical and business stakeholders.
• Collaborate with CSAMs, Global Delivery CSAs, and partners.
• Continuously learn new Copilot capabilities, agents, and AI features.

Skills

Microsoft 365 expert

Copilot capabilities

Identity & security in M365

Compliance & data protection

Client workshops & advisory

English communication

Job description

Job SearchCloud Solution Architect - M365 Copilot# Cloud Solution Architect - M365 CopilotJob Reference No.CR/030891Job Type: ContractLocation: Dubai, United Arab EmiratesJob Reference No.: CR/030891**Role Overview*** As a Cloud Solution Architect, you will deliver advanced, hands-on technical and advisory expertise focused on Microsoft 365 Copilot.* You will support enterprise and regulated customers across Germany, acting as a trusted technical advisor to drive AI adoption, business value realization, and responsible use of Copilot.* A strong growth mindset, continuous learning, and customer obsession are essential. Onsite presence and customer travel are required when needed, depending on customer and engagement requirements.**Key Responsibilities – M365 Copilot & AI Adoption*** Act as a senior technical authority for Microsoft 365 Copilot, including Copilot for:* Microsoft Teams, Outlook, Word, Excel, PowerPoint, SharePoint and OneDrive* Advise customers on Copilot readiness, including identity, licensing, security, and data posture* Design and deliver Copilot adoption and value realization engagements (workshops, pilots, and production rollouts)* Translate business challenges into practical Copilot use cases that deliver measurable productivity and business impact* Guide customers on prompting strategies, usage patterns, and change management to drive sustained adoption* Support customers in establishing responsible AI practices aligned with Microsoft guidance**Key Responsibilities – Architecture, Security & Governance*** Assess and guide customers on Microsoft 365 architecture readiness for Copilot* Advise on Microsoft Purview, information protection, data loss prevention (DLP), and compliance considerations* Support governance models for Copilot, plugins, extensibility, and data access* Collaborate with security, compliance, and identity stakeholders to ensure secure-by-design Copilot deployments* Integrate Copilot adoption with broader Modern Work and Business Applications strategies where relevant**Key Responsibilities – Advisory & Delivery Excellence*** Deliver high-quality hands-on customer engagements (workshops, assessments, PoCs, pilots, and production delivery)* Act as a trusted advisor to senior technical and business stakeholders* Collaborate closely with CSAMs, Global Delivery CSAs, and partners* Demonstrate a strong growth mindset, continuously learning new Copilot capabilities, agents, and AI features**Required Technical Skills*** Strong hands-on experience with Microsoft 365 (Teams, SharePoint Online, OneDrive, Exchange)* Solid understanding of Microsoft 365 Copilot capabilities, scenarios, and limitations* Experience with identity, security, and compliance in Microsoft 365 (Entra ID, Microsoft Purview)* Ability to translate business requirements into practical productivity and AI-driven solutions* Experience delivering customer-facing technical engagements (remote and onsite)* Strong analytical, problem-solving, and communication skills* English proficiency (written and verbal)**Preferred Qualifications*** Experience delivering solutions in enterprise, public sector, or regulated environments* Familiarity with Copilot extensibility, plugins, agents, and Graph-based integrations* Experience with adoption and change management for Modern Work and AI solutions* Relevant Microsoft certifications (e.g., MS-102, Copilot or Modern Work–related credentials)| || --- || |Share this job## Apply for **this Position**Or contact our consultant:### Mollie Newton