Cloud Applications Services Architecture Expert

SAP; Dubai; Hybrid; AED 420,000 - 540,000; Full time

Job summary

SAP in Dubai is seeking a Services Architecture Expert to shape customer cloud environments within SAP Cloud Application Services. You will lead workshops, define delivery models and pricing, and ensure alignment with SAP capabilities in a global, customer-facing setting.

Ideal candidates bring 8+ years of relevant experience, strong communication skills, ITIL certification, and a proven ability to craft scalable managed service solutions.

Qualifications

• Minimum eight years of relevant experience.
• Experience in managed services presales, solutioning, service advisory, or consulting.
• Strong communication skills, both verbal and written.
• Experience building proposals, shaping RFP responses, and contributing to commercial offers.
• ITIL certification is required; PMP is a plus.

Responsibilities

• Shape customer requirements into clear, scalable managed service solutions with Sales and global partners.
• Lead customer workshops, define delivery models, build pricing approaches, and align solutions with SAP capabilities.
• Engage in strategic deals, support RFPs, and develop value propositions for SAP Cloud Application Services.
• This is a customer-facing, solution-focused role with broad visibility and high business impact.

Skills

Cloud expertise

Presales experience

Customer presentation

Proposal development

ITIL Certification

PMP Certification

Communication skills

Global collaboration

Analytical mindset

8+ years exp

Job description

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

We Are Hiring: Services Architecture ExpertSAP Cloud Application Services

SAP Cloud Application Services is growing and we are looking for a Services Architecture Expert who is ready to shape how customers run operate and continuously improve their SAP cloud environments.

If you are passionate about cloud service design enjoy working directly with customers and want to influence high value high impact deals this is the opportunity to make your mark at SAP.

This role is about more than designing managed services. It is about enabling customers to run their business with confidence stability and long term success in the cloud.

What You Will Do

As a Services Architecture Expert you will work with Sales leaders and global partners to shape customer requirements into clear compelling and scalable managed service solutions.

You will lead customer workshops define delivery models build pricing approaches and ensure every solution aligns with customer expectations and SAPs delivery capabilities. You will engage in strategic deals support RFPs build value propositions and help customers understand how SAP Cloud Application Services transforms the RUN phase of their cloud lifecycle.

This is a customer facing solution focused role with broad visibility and high business impact.

What You Bring

• Strong expertise in SAP solutions or similar cloud vendor environments
• Experience in managed services presales solutioning service advisory or consulting
• Ability to lead customer discussions and present complex service concepts with clarity
• Experience building proposals shaping RFP responses and contributing to commercial offers
• ITIL certification required; PMP a plus
• Strong communication skills both verbal and written
• Ability to collaborate across virtual and global teams
• Analytical creative and solution oriented mindset
• Minimum eight years of relevant experience

Why Join SAP

You will be part of a global team that plays a critical role in ensuring customers achieve stability adoption and long term value from their SAP cloud investments. You will work on strategic opportunities influence cloud adoption strategies and help shape the future of SAPs managed services portfolio.

This is your chance to work at the intersection of customer success architecture and cloud innovation.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 447122 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid

Required Experience

Staff IC