Clinical Social Worker

Cleveland Clinic Abu Dhabi LLC; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

The Cleveland Clinic Abu Dhabi LLC is seeking a Clinical Social Worker to perform psychosocial assessments and contribute to care plans for patients with complex needs. You will collaborate with physicians, nurses, and the health care team to develop a coordinated plan of care.

You will engage patients and families to address barriers to treatment, advocate for post-acute resources, and provide emotional support and education to staff.

Qualifications

• Bachelor’s degree in Social Work is required.
• Master’s degree in Social Work is required.
• Minimum of four (4) years experience in social work is required; UAE Nationals: minimum of two (2) years; acute care hospital experience required for non-UAE nationals.

Responsibilities

• Conducts patient psychosocial assessment and makes treatment recommendations under the supervision of Senior Clinical Social Worker.
• Provides consultation and collaborates with physicians, nurses and other health care team members to assist in the development of a comprehensive and coordinated plan of care.
• Engages patients and their families in adhering to the treatment plan by reducing or eliminating barriers to successful outcomes.
• Assists Case Manager and Senior Clinical Social Worker with complex social situations.

Skills

Communication skills

Problem-solving

Conflict mediation

Microsoft Office

Education

Bachelor’s degree in Social Work

Master’s degree in Social Work

Tools

Microsoft Office

Job description

This position is responsible for performing psychological assessments and contributing to the plan of care for patients with complex social, cultural or clinical needs.

POSITION DIMENSIONS

Reports directly to

Manager, Case Management

ROLE INTERACTS DIRECTLY WITH

TITLE/DEPARTMENT

FREQUENCY

TYPE OF INTERACTION

Various patient care areas

As needed

Patient care

KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION

PRIMARY JOB DUTIES AND RESPONSIBILITIES

CLINICAL / PROFESSIONAL KNOWLEDGE

• Conducts patient psychosocial assessment and makes treatment recommendations under the supervision of Senior Clinical Social Worker
• Provides consultation and collaborates with physicians, nurses and other health care team members to assist in the development of a comprehensive and coordinated plan of care
• Engages patients and their families in adhering to the treatment plan by reducing or eliminating, to the extent possible, social, psychological, financial and behavioral barriers to successful outcomes
• Assists Case Manager and Senior Clinical Social Worker with complex social situations
• Advocates on the patient’s behalf for access to appropriate post- acute care services
• Identifies and assists the under or uninsured patient to locate available resources and advocates with payers and social agencies to locate sources of financial support
• Acts as a resource to CCAD personnel on a wide range of social and cultural topics
• Assist in the provision of emotional support and education for staff

ROLE LEVEL ACCOUNTABILITIES

• Adheres to CCAD’s standards as they appear in the Code of Conduct and Conflict of Interest policies

In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary.

KEY PERFORMANCE INDICATOR

MEASURE

TARGET

See Specific unit-based KPIs

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, mobility sufficient to visit with departments or employees throughout CCAD and lift up to 30 lbs.

ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS

All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including: Patient’s First, Collaboration, Mutual Respect, Quality, Patient Safety, Integrity, Cultural Sensitivity and Compassion.

All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.

• Customer Service Orientation includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills. Managerial Responsibilities includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.

QUALIFICATION & EXPERIENCE REQUIREMENTS

ESSENTIAL

PREFERRED

Education

• Bachelor’s degree in Social Work is required
• Master’s degree in Social Work is required

Experience

• Minimum of four (4) years experience in social work is require
• For UAE Nationals: minimum of two (2) years experience in social work is required
• Acute care hospital experience required for non-UAE nationals

Certification and Licensure

• Current national license is required

Job Specific Skills and Abilities

• Knowledge of the requirements of government and other regulatory bodies
• Strong problem-solving and conflict mediation skills
• Ability to deal effectively with people at all levels of the health care hierarchy
• Strong oral and written communication skills
• Ability to speak and write in English is required
• Proficiency with Microsoft Office suite
• Ability to speak and write in Arabic is preferred