Clinical Operations & Compliance Coordinator

NMC Healthcare; Dubai; Hybrid; AED 78,000 - 134,000; Full time

Job summary

NMC Healthcare is seeking an Administrative Coordinator to bridge clinical operations and corporate support, ensuring efficient coordination and confidential record handling. The role supports quality compliance, accreditation processes, and policy drafting, while organizing travel and stakeholder communications.

The candidate should have 1–2 years of relevant experience, fluent English (Arabic preferred), and strong MS Office skills to manage calendars, minutes, reports, and confidential files

Qualifications

• Bachelor’s degree (preferred).
• Minimum 1–2 years of experience in a similar administrative role.
• Excellent administrative and customer service skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong organizational, problem-solving, and communication skills.
• Discretion and professionalism in handling confidential information.
• Fluent in English (Arabic preferred).

Responsibilities

• Manage and coordinate calendars, meetings, and appointments for the assigned HOD.
• Handle incoming correspondence, emails, and phone calls, ensuring prompt responses and appropriate follow-up.
• Take and distribute meeting minutes, ensuring action points are recorded and followed up.
• Coordinate marketing events and campaigns, including conferences, seminars, and workshops.
• Prepare and format reports, presentations, and official documents as required.
• Organize and maintain confidential records, files, and databases.
• Assist in drafting and reviewing policies, memos, and internal communications.
• Arrange travel, accommodation, and logistics for the executives when required.
• Serve as the point of contact for external stakeholders, including vendors, government entities, and partner organizations, when required.
• Ensure adherence to company policies and confidentiality standards.
• Care for their own and colleagues’ health, safety and wellbeing, and awareness and contribution to the environment.
• Perform any other job assigned by the Head of Department/Supervisor.
• Assist in tracking compliance with healthcare regulations and quality management standards.
• Support in coordinating internal audits, accreditation activities, and quality improvement initiatives.
• Compile and analyze data related to quality metrics and operational performance.
• Liaise with different departments to ensure timely submission of reports and documents.
• Exercise good judgment and maintain confidentiality in handling critical and sensitive information, records, and reports.
• Effectively and consistently communicate to administrative personnel and encourage interactive departmental meetings and discussions.
• Communicate the mission, ethics, and goals as well as the focus statement of the department.

Skills

MS Office

Organizational skills

Customer service

Discretion

Professional communication

Education

Bachelor’s degree (preferred)

Job description

NMC Healthcare is seeking an Administrative Coordinator to bridge clinical operations and corporate support, ensuring efficient coordination and confidential record handling. The role supports quality compliance, accreditation processes, and policy drafting, while organizing travel and stakeholder communications.

The candidate should have 1–2 years of relevant experience, fluent English (Arabic preferred), and strong MS Office skills to manage calendars, minutes, reports, and confidential files