Clinical Assistant, OPD

Fakeeh University Hospital; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare facility in Dubai seeks a dedicated patient care assistant to support safe, quality care and enhance the patient experience. Candidates must possess a diploma in nursing or allied health, along with strong communication, organizational, and interpersonal skills. Exposure to clinical procedures is advantageous. The role requires adaptability in fast-paced environments and prioritizing patient needs.

Qualifications

• Excellent English verbal/written communication skills.
• Exposure to customer service principles.
• Experience with clinical terminologies and procedures desirable.

Responsibilities

• Supports the provision of safe, patient and family focused quality care.
• Creates a positive patient experience at our facility.
• Assists in the daily functioning of the unit/department.

Skills

Strong communication

Interpersonal skills

Organizational skills

Attention to detail

Education

Diploma in Nursing/Allied health

Job description

Job Profile:

• Supports the provision of safe, patient and family focused quality care.
• Creates a positive patient experience at our facility. Exhibits a proactive approach toward ensuring excellent patient care
• Assists in the daily functioning of the unit/department in support of patient care while maintaining confidentiality.
• Assisting Physicians at the time of seeing patients in the clinics.
• Supports the successful achievements of Clinic Operations strategic goals.
• Escorts patient whenever need arise throughout the hospital premises.
• Demonstrates knowledge of all hospital services and facilities.

Education:

• Diploma in Nursing/ Allied health

Experience:

• Excellent English verbal/written communication skills.
• Exposure to / experience with customer service principles
• Experience with clinical terminologies and procedures desirable
• Good IT skills and typing skills

Skills:

• Strong communication, interpersonal and organizational skills
• Remain calm under trying circumstances and work with frequent interruptions.
• Ability to be flexible and adaptable in a variety of situations.
• Strong attention to detail
• Ability to prioritize and multi-task in a fast-paced deadline sensitive environment.
• Communicates clearly and concisely in both oral and written format.

Competencies:

• Quality oriented
• Ability to manage stress
• Taking Responsibility
• Teamwork
• Adaptability
• Customer Service

Role requirement is to join within 4 weeks

Only Shortlisted candidates will be contacted