Clinical Application Specialist

Philips; Dubai; On-site; AED 40,300 - 58,900; Full time

Job summary

Philips in Türkiye offers a Clinical Application Specialist (MRI) role based in Istanbul with hybrid work. You will provide clinical expertise through pre-sales demonstrations, training, and handover of MRI products, supporting sales and ensuring compliant, high-quality training across META regions.

You should have a radiography background and at least 5 years of MRI experience, with fluency in English and strong communication skills to train and support customers globally.

Qualifications

• Medical-related or radiography background.
• Minimum 5 years experience in MRI.
• Experience using post-processing tools and advanced applications.
• Can perform advanced MRI examinations (Cardiac Neuro imaging Angiography Pediatric).
• Fluent in English (spoken and written) and local language.

Responsibilities

• Set up application training schedules with customers.
• Train customers in clinical MRI procedures for optimal usage.
• Report difficulties in equipment usage.
• Deliver customized training material packs as needed.
• Support user group meetings and collect feedback.
• Visit customers regularly to assess training quality and satisfaction.
• Support sales during acquisition and advise on applications.
• Stay updated on MRI developments and safety standards.
• Ensure training complies with quality policies and regulatory training.

Skills

MRI knowledge

Strong communication

Problem solving

Prioritization

English fluency

Education

Radiography background

Tools

Post-processing tools

Job description

Job TitleClinical Application SpecialistJob Description

Job title:

As a Clinical Application Specialist Imaging (MRI) you will provide clinical expertise through pre-sales presentations product demonstrations application training and the handover of company products. You will assist the sales staff in assessing the potential application of company products to meet customer needs and in preparing detailed product clinical specifications for the development and implementation of customer applications and solutions.

Your Role:

• Set up application training schedules in close cooperation with the customer.

• Train and Re-train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the delivered MRI equipment.

• Report on difficulties in the optimal usage of the equipment.

• Deliver customized (competency-based) training material packs when required.

• Support user group meetings as needed.

• Conduct regular visits to customers to obtain direct feedback about the quality of training delivery and customer satisfaction.

• Support and advise the sales force during acquisition.

• Stay updated on new developments in the clinical application and operating field of the relevant equipment.

• Manage the safety standards required by the company including radiation protection and health and safety the event of hazards or accidents take immediate control of the situation and involve the safety advisor from the regional office.

• Ensure that all clinical applications training with both new and existing customers complies with the companys quality policy.

• Report customer feedback according to applicable quality standard policies and follow up on relevant assigned quality and regulatory training in a timely manner.

• As a Clinical Application Specialist (MRI) you will join our team based in Istanbul Türkiyereporting to the Imaging Clinical Application Leader META (Middle East Türkiye and Africa).You will have the opportunity to develop your technical skills in a multinational setup while working in a hybrid model.

You are the right fit if:

• You have a medical-related or radiography background (certificate or degree as a radiographer).

• You possess in-depthclinical MRI knowledge with a minimum of 5 years experience.

• You have experience using post-processing tools and advanced applications.

• You can perform advanced MRI examinations (Cardiac Neuro imaging Angiography Pediatric).

• Previous experience as an Application Specialist and experience with Philips MRI as a radiographer is a plus.

• You have strong communication skills.

• You can utilize problem-solving critical thinking and priority-setting skills.

• You are fluent in English both spokenand written in addition to the local language.

• Teaching experience in a clinical environment is preferred.

• You are willing to travel extensively within Türkiyeand to other regions withing META (Middle East Türkiye and Africa) as necessary.

How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This role is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Required Experience:

IC