Clinic Operations & Patient Services Lead

Mediclinic Middle East; Al Ain; On-site; AED 60,000 - 90,000; Full time

Job summary

Mediclinic Al Ain Hospital in Al Ain, United Arab Emirates, seeks an administrative support professional for Physician Clinics. The role enables nursing and medical staff to focus on high-quality clinical care by handling clinic administration and patient services.

Essential: 1 year of healthcare administrative experience, High School Diploma (Secretarial Diploma preferred). Strong English communication, MS Office proficiency, and knowledge of insurance claims are required.

Qualifications

• Basic medical terminology
• Computer literacy and proficiency in MS Office applications
• Demonstrate knowledge of patient care support procedures
• Insurance claim procedures
• Stock control principles and management
• Verbal and written communication skills in English

Responsibilities

• To provide administration support to Clinic Physicians
• To provide patient administration support in the Outpatient setting
• To ensure that clinical and non-clinical stock is sufficient and effectively controlled
• To actively promote patient satisfaction
• Ensure that the medical insurance information of patients is up to date and correct

Skills

Basic medical terminology

MS Office

Patient care support procedures

Insurance claim procedures

Stock control principles

English communication (verbal &Written

Education

High School Diploma or equivalent

Secretarial Diploma (desired)

Job description

Mediclinic Al Ain Hospital in Al Ain, United Arab Emirates, seeks an administrative support professional for Physician Clinics. The role enables nursing and medical staff to focus on high-quality clinical care by handling clinic administration and patient services.

Essential: 1 year of healthcare administrative experience, High School Diploma (Secretarial Diploma preferred). Strong English communication, MS Office proficiency, and knowledge of insurance claims are required.