Clinic Operations Manager clinic in Polyclinic

Ontime Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare organization in Dubai is seeking a highly skilled Clinic Operations Manager to oversee clinic operations. This role involves ensuring compliance with DHA regulations, managing EMR systems, and coordinating staffing and supply chain management. The ideal candidate should have significant experience in clinic operations management, along with strong leadership and communication skills.

Benefits

Salary Benefits

Qualifications

• Significant experience in clinic operations management, preferably in a Dubai-based healthcare setting.
• In-depth knowledge of DHA regulations, EMR systems, and billing processes.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage and coordinate all operational aspects of the clinic including staffing and supply chain management.
• Ensure compliance with DHA regulations and standards.
• Oversee EMR systems to ensure accurate patient information management.
• Manage the billing process including insurance verification and claims submission.
• Monitor clinic performance using key performance indicators (KPIs).

Skills

DHA regulations

EMR systems

billing processes

leadership

problem-solving

communication skills

attention to detail

Education

Bachelor's degree in healthcare management or business administration

Tools

healthcare management software

Microsoft Office Suite

Job description

Overview

Ontime Group is seeking a highly skilled Clinic Operations Manager to oversee our clinic operations in Dubai. The ideal candidate will have extensive experience with DHA regulations EMR (Electronic Medical Records) systems and billing; this role you will ensure that our clinic operates smoothly while maintaining compliance with all healthcare regulations and standards.

Responsibilities

• Manage and coordinate all operational aspects of the clinic including staffing scheduling and supply chain management
• Ensure compliance with DHA regulations and standards implementing necessary protocols and training for staff
• Oversee EMR systems to ensure accurate and secure patient information management
• Manage the billing process including insurance verification claims submission and payment reconciliation
• Monitor clinic performance using key performance indicators (KPIs) to identify areas for improvement
• Implement best practices to enhance operational efficiency and patient satisfaction
• Provide training and support for staff on EMR systems billing procedures and compliance matters
• Serve as a liaison between the clinic and external partners including vendors and insurance companies

Qualifications

• Bachelors degree in healthcare management business administration or a related field
• Significant experience in clinic operations management preferably in a Dubai-based healthcare setting
• In-depth knowledge of DHA regulations EMR systems and billing processes
• Strong leadership and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven problem-solving and organizational skills
• Exceptional attention to detail and accuracy
• Proficient in healthcare management software and Microsoft Office Suite
• Commitment to delivering high-quality patient care and achieving operational excellence

Benefits

Salary Benefits

Required Experience:

Manager