Clinic Manager

Nova Medical Center; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare provider in Abu Dhabi is seeking an experienced individual to manage their front office and financial operations. In this role, you will oversee billing, outpatient services, and quality assurance while leading a team to improve patient satisfaction and operational efficiency. Candidates should have at least 7 years of healthcare administration experience and a Bachelor's degree. Proficiency in English is required; Arabic is a plus. Competitive salary offered.

Qualifications

• 7+ years’ experience in finance/administration in healthcare, with 3 years in a supervisory role.
• Knowledge of quality assurance, budget management, and policy writing.
• Basic computer skills and knowledge of medical insurance protocols.

Responsibilities

• Manage the front office, billing, accounting, and support services.
• Monitor outpatient services and schedule doctors’ clinics.
• Prepare annual budgets and identify cost-saving opportunities.

Skills

Clinic management

Financial analysis

Interpersonal skills

Problem-solving

Decision-making

Education

Bachelor’s degree

Postgraduate diploma in management or administration

Job description

Responsibilities:

1. Manage the facility’s front office, billing, accounting, insurance, and support services.
2. Monitor outpatient services and schedule doctors’ clinics to ensure continuity of patient care and smooth operations.
3. Oversee the management of medical records and release of information as per standards.
4. Manage the facility’s accounting, including debtors’ days, and analyze daily sales reports for management.
5. Control costs effectively over purchases and expenditures.
6. Coordinate with insurance companies on claims, approvals, and disallowance analysis.
7. Ensure timely and accurate insurance authorizations.
8. Prepare annual budgets, identify cost-saving opportunities, and implement measures.
9. Lead performance management, quality improvement, and promote a service culture.
10. Monitor patient satisfaction and build relationships with medical aids and suppliers.

Qualifications:

• Bachelor’s degree; postgraduate diploma in management or administration is an advantage.
• Minimum 7 years’ experience in finance/administration in healthcare, with 3 years in a supervisory role.
• Knowledge of clinic management, quality assurance, budget management, and policy writing.
• Experience with start-up clinics/medical centers.
• Understanding of multi-disciplinary teamwork and multicultural environments.
• Strong interpersonal skills, decision-making, problem-solving, and a calm demeanor.
• Proficiency in English; Arabic is an advantage.
• Basic computer skills and knowledge of medical insurance protocols.
• Residing in or willing to relocate to Abu Dhabi.

About The Company:

Nova Medical Center, located in Al Ain, Abu Dhabi, is committed to providing high-quality healthcare services. We aim to improve community health through comprehensive medical, dental, and wellness services delivered by compassionate professionals. Our goal is to provide exceptional care and build strong partnerships with our patients.