Client Solutions Manager - Mobile Gaming Key Accounts (Russian speaker)

Responsibilities

Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long-term client partnerships and growth! We are responsible for the day-to-day relationship management and ensuring the success of advertiser investments. As trusted partners, we proactively advise our clients on opportunities and solutions to exceed their expectations, securing future investments.

About The Role:

The Client Solutions Manager - Global Gaming is an expert in TikTok's performance & branding advertisement products for key clients in the gaming industry. This role involves proposing full-funnel advertising solutions during the pre-sales stage and managing campaign operation and optimization post-sales. Responsibilities also include educating clients about new TikTok ad products and adopting new features to identify upselling opportunities.

Responsibilities:

• Manage and grow post-sale client relationships with Mobile Gaming advertisers.
• Support Business Partnership Managers with pre-sale research and pitches, focusing on relevant product solutions and advertising strategies.
• Create and optimize client ad strategies using TikTok for Business products, including organic, branding, brandformance, and performance solutions.
• Increase adoption of TikTok's auction platform and tools, providing technical support and real-time analysis.
• Analyze campaign performance data to provide data-driven insights and improve advertising offerings.
• Conduct strategic business reviews to build long-term relationships with clients, collaborating with internal teams.
• Maintain accurate records of campaign plans, schedules, and ad inventory.
• Act as a product champion to drive revenue and adoption, build team expertise, and promote cross-regional collaboration.
• Work with product and engineering teams to troubleshoot client issues and support product development.
• Collaborate with creative teams to provide creative insights and strategies for gaming clients.
• Partner with measurement teams and advertisers to understand and communicate success metrics.
• Coordinate with the ad policy team to stay updated on policy changes and obtain support.
• Work with the Ad Operation team to ensure smooth campaign execution and accurate ad specifications.
• Assist clients in enhancing organic presence to complement paid activities.

Qualifications

Minimum qualifications:

• Experience in performance-based campaign management in marketing, digital agencies, platforms, or media.
• Deep understanding of user acquisition/performance marketing, especially in social media and gaming.
• Proactive with strong project management, organizational, and analytical skills.
• Experience with optimization, tracking, attribution, measurement tools like GA, and MMPs such as Appsflyer, Adjust.

Preferred Qualifications:

• Experience troubleshooting technical issues with product and engineering teams.
• Strong account management skills and a sales-oriented mindset.
• Excellent English communication skills, both verbal and written.
• Self-motivated, quick learner with a start-up spirit.