Client Services Manager

Bloomberg; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Healthcare coverage

Competitive compensation

Job summary

Bloomberg in Dubai is seeking a highly meticulous and client-focused Client Services Manager to lead day-to-day management of complex media partnerships and ensure exceptional delivery.

You will translate client objectives into internal direction, manage end-to-end campaigns, and collaborate across creative, sales, and analytics teams to drive revenue and client satisfaction.

This role rewards growth mindset, accountability, and strong communication in a fast-paced media environment.

Qualifications

• End-to-End Campaign Leadership: Lead complex integrated media projects from initial kickoff through delivery ensuring all milestones and KPIs are met.
• Operational Planning: Develop and manage detailed project timelines workstreams and deliverables while proactively mitigating risks and dependencies.
• Strategic Reporting: Translate raw data into compelling performance narratives using storytelling to provide clients with actionable insights and recommendations.
• Cross-Functional Collaboration: Partner with internal teamsincluding Creative Sales Media and Analyticsto ensure seamless execution across departments.
• Client Relationship Management: Act as the primary trusted day-to-day contact maintaining proactive communication and ensuring expectations are clearly managed.
• Revenue Support: Identify opportunities for campaign renewals and upsells by building deep client trust and demonstrating consistent delivery excellence.
• Process Optimization: Contribute to the evolution of internal workflows and best practices by sharing learnings through QBRs and team forums.
• Leadership & Growth: Model operational excellence and accountability demonstrating the strategic judgment required to take on increasing responsibility.

Responsibilities

• Lead complex integrated media projects from kickoff through delivery, ensuring milestones and KPIs are met.
• Develop detailed project timelines, workstreams and deliverables, mitigating risks and dependencies.
• Translate client data into actionable insights for clients and internal teams.
• Collaborate with Creative, Sales, Media and Analytics teams for seamless execution.
• Maintain proactive client communication and manage expectations.

Skills

Client services

Account management

Project management

Integrated production

Cross-platform campaigns

Job description

Client Services Manager Location Dubai Business Area News and Media Ref # Description & Requirements

Bloomberg LP has built a significant Media business spanning television digital magazine radio and live event platforms across the the midst of a historic time in the Media industry Bloomberg Media is growing its global footprint and reach through new innovations from Originals to New Economy.

We work hard and we work fast - while keeping up the quality and accuracy were known for! Its what keeps us inventing and reinventing all the time. Our culture is wide open just like our spaces. We bring out the best in each other. And through our countless volunteer projects we help bring out the best in the communities around us too. You can do amazing work here. Work you couldnt do anywhere else. Its up to you to make it happen.

We are looking for a highly meticulous and client-focused Client Services Manager to join our Client Services team. This role is responsible for the day-to-day leadership and execution of complex custom and integrated media partnerships ensuring operational excellence strong client relationships and consistently high-quality delivery.

The Client Services Manager is an expert executor who thrives in fast-paced environments translates client objectives into clear internal direction and ensures work is delivered on strategy on time and on budget. While primarily execution-focused this role also contributes to team knowledge-sharing strategic ideation and the commercial success of assigned partnerships.

This role is ideal for someone demonstrating strong judgment growing strategic thinking and readiness to take on increasing complexity and influence. A successful candidate displays a genuine curiosity a positive can-do attitude ability to effectively and productively collaborate strength in communication takes accountability and leads with a growth mindset.

Well Trust you to:

• End-to-End Campaign Leadership: Lead complex integrated media projects from initial kickoff through delivery ensuring all milestones and KPIs are met.
• Operational Planning: Develop and manage detailed project timelines workstreams and deliverables while proactively mitigating risks and dependencies.
• Strategic Reporting: Translate raw data into compelling performance narratives using storytelling to provide clients with actionable insights and recommendations.
• Cross-Functional Collaboration: Partner with internal teamsincluding Creative Sales Media and Analyticsto ensure seamless execution across departments.
• Client Relationship Management: Act as the primary trusted day-to-day contact maintaining proactive communication and ensuring expectations are clearly managed.
• Revenue Support: Identify opportunities for campaign renewals and upsells by building deep client trust and demonstrating consistent delivery excellence.
• Process Optimization: Contribute to the evolution of internal workflows and best practices by sharing learnings through QBRs and team forums.
• Leadership & Growth: Model operational excellence and accountability demonstrating the strategic judgment required to take on increasing responsibility.

You’ll need to have:

• 310 years of experience in client services account management project management or integrated production within a media or agency environment
• Experience delivering complex cross-platform media campaigns
• Strong project management organizational and prioritization skills
• Solid analytical capability with the ability to interpret performance data and insights
• Excellent written and verbal communication skills
• Comfort operating in fast-paced environments with multiple stakeholders and deadlines
• A proactive solutions-oriented mindset with strong attention to detail
• A positive growth-oriented attitude with a desire to continue developing professionally

If this sounds like you:

We offer competitive compensation comprehensive healthcare coverage and programs to support you and your family through different life stages from parental leave to generous retirement savings plans.

We pride ourselves on being open inclusive and collaborative and provide a work environment that inspires our employees to be their best.

If indicated please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.

Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture values and the people behind our success.

Required Experience:

Manager