Our client is looking for a Client Relationship Manager- Investor Onboarding who is a well-connected, sharp professional with financial services or private banking experience and also has Strong interpersonal and PR skills to build trust with HNWIs and onboard new investors.
Key Responsibilities:
- Oversee the entire onboarding process, from initial contact to successful investment, ensuring compliance with all relevant regulations and internal policies.
- Build and maintain strong relationships with investors, understanding their needs and providing excellent service.
- Collaborate with internal teams (legal, operations, risk, etc.) to ensure a seamless onboarding process.
- Ensure accurate and complete documentation for all investors, including legal agreements, IMAs, and other relevant documents.
- Act as a point of contact for investors, addressing their queries and providing timely updates.
- Identify and mitigate potential risks throughout the onboarding process, ensuring compliance and protecting the organization.
- Monitor the onboarding process, identify areas for improvement, and report on key metrics.
- Contribute to the development and improvement of onboarding procedures and best practices.
Skills and Qualifications:
- Strong Client Relationship Skills: Ability to build trust and rapport with investors.
- Compliance Knowledge: Deep understanding of KYC/AML regulations and compliance procedures.
- Communication Skills: Excellent written and verbal communication skills.
- Organizational Skills: Ability to manage multiple tasks and deadlines effectively.
- Problem-Solving Skills: Ability to identify and resolve issues proactively.
- Internal Team Coordination: Ability to work effectively with internal teams.
- Software Proficiency: Familiarity with CRM systems, document management systems, and other relevant software.
- Industry Knowledge: Understanding of the financial services industry and investment products.
- Experience: Prior experience in client onboarding, relationship management, or compliance within a financial institution
- Crypto background is a plus,