Client Relationship Manager

Talentmate; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the real estate sector seeks a Client Relationship Manager to foster engaging and sustainable client relationships. The ideal candidate will excel in communication and have a deep understanding of the real estate market, focusing on client satisfaction and business growth.

Qualifications

• Bachelor's degree preferred.
• Proven experience in client relationship management or sales in real estate.
• Strong understanding of real estate market dynamics.

Responsibilities

• Develop and nurture positive, long-lasting relationships with clients.
• Identify client needs and offer tailored real estate solutions.
• Facilitate property viewings and promote suitable options.

Skills

Interpersonal skills

Communication skills

Problem-solving

Customer service orientation

Education

Bachelor's degree in Business, Real Estate, or related field

Tools

CRM software

Job description

The Client Relationship Manager in the real estate sector plays a pivotal role in fostering and nurturing healthy and sustainable engagements between the organization and its clients. This position requires a dynamic blend of interpersonal skills, in-depth understanding of the real estate market, and a strategic mindset. The ideal candidate excels in building trust, identifying client needs, and delivering tailored solutions that align with organizational objectives. As a Client Relationship Manager, you will interact with clients to understand their real estate requirements, offer suitable property options, and ensure a seamless experience throughout the customer journey. Building lasting relationships through excellent communication and negotiation skills is essential, as is managing post-sales client engagements and support activities. This role is ideal for someone with a strong customer-service orientation and a commitment to driving business growth through client satisfaction and loyalty.

The Client Relationship Manager in the real estate sector plays a pivotal role in fostering and nurturing healthy and sustainable engagements between the organization and its clients. This position requires a dynamic blend of interpersonal skills, in-depth understanding of the real estate market, and a strategic mindset. The ideal candidate excels in building trust, identifying client needs, and delivering tailored solutions that align with organizational objectives. As a Client Relationship Manager, you will interact with clients to understand their real estate requirements, offer suitable property options, and ensure a seamless experience throughout the customer journey. Building lasting relationships through excellent communication and negotiation skills is essential, as is managing post-sales client engagements and support activities. This role is ideal for someone with a strong customer-service orientation and a commitment to driving business growth through client satisfaction and loyalty.

Responsibilities

• Develop and nurture positive, long-lasting relationships with real estate clients.
• Identify client needs and offer tailored real estate solutions and opportunities.
• Facilitate property viewings and promote suitable options to potential buyers.
• Maintain a comprehensive database of client interactions and feedback records.
• Coordinate client engagement activities and events to strengthen client relations.
• Collaborate with internal teams to ensure client requirements are effectively met.
• Address and resolve client inquiries and issues promptly and effectively.
• Monitor and report on client satisfaction levels and sales performance metrics.
• Provide market insights and updates to clients to support decision-making.
• Assist in developing and implementing customer loyalty and retention programs.
• Ensure compliance with real estate regulations and ethical standards in all dealings.
• Participate in contract negotiations and mediation to close successful deals.

Requirements

• Bachelor's degree in Business, Real Estate, or a related field preferred.
• Proven experience in client relationship management or sales in real estate.
• Strong understanding of real estate market dynamics and property management.
• Exceptional interpersonal and communication skills with a customer-first mindset.
• Excellent problem-solving abilities and a detail-oriented approach to tasks.
• Adept at using CRM software and other relevant client management tools.
• Ability to work independently while managing multiple client accounts effectively.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]