Client Onboarding Branches Associate

JPMorgan Chase; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to manage KYC processes for new business and renewals. This role involves building strong partnerships, ensuring compliance with AML and KYC standards, and driving process improvements. The ideal candidate will demonstrate excellent communication skills, a client-focused mindset, and a proactive approach to workload management. Join a dynamic team where your contributions will enhance operational efficiency and compliance in a fast-paced financial environment.

Qualifications

• Strong communication skills with experience in conflict resolution.
• Proactive approach to workload and team targets.

Responsibilities

• Manage KYC book of work for New Business/Renewals.
• Build partnerships and eliminate roadblocks with internal partners.

Skills

KYC/Compliance/AML standards

Conflict resolution

Interpersonal skills

Client-focused approach

Time management

Financial Industry knowledge

Job description

Job Description

Job Responsibilities:

1. Manage the KYC book of work for New Business/Renewals for your designated Front Office sub-LOB, prioritizing active requests and providing status updates on key onboardings.
2. Build and develop strong partnerships, identify challenges, and eliminate roadblocks with all internal partners.
3. Work with Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfill KYC due diligence.
4. Ensure all information to and from our clients is accurate, complete, and compliant with AML, Local, and Corporate Due Diligence requirements.
5. Coordinate case prioritization, capacity planning, and assignment with our Global Maker teams and QC.
6. Stay up to date with any changes to processes and procedures, regulatory changes, and ensure impacts are communicated to our business partners.
7. Manage personal workload and priorities, ensuring timely escalation of key risks/issues to management.
8. Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business.
9. Serve as a role model to peers and drive training and sharing of good practices.
10. Lead peers engaged on the same portfolio.

Required Qualifications, Capabilities, and Skills:

• Strong written and oral communication skills with experience in conflict resolution.
• Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers.
• Client-focused while maintaining a strong controls mindset.
• Proactive and flexible approach to personal workload and wider team targets.
• Effective at managing time appropriately and organizing workload for maximum productivity.
• Working knowledge of KYC/Compliance/AML standards.
• Sound understanding of the Financial Industry.
• Knowledge of multiple client types (e.g., Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies).

Preferred Qualifications, Capabilities, and Skills:

• Arabic language preferred but not essential.

Note: The job description appears to be duplicated in parts and includes some irrelevant content about the company and legal disclaimers, which have been summarized or omitted for clarity.