Client Manager- Abu Dhabi

Lenovo; Dubai; On-site; AED 150,000 - 250,000; Full time

Job summary

An established industry player seeks a seasoned professional to manage customer relationships in Abu Dhabi. This role involves driving revenue growth, conducting negotiations, and providing solutions to complex problems for key accounts. Join a forward-thinking IT company that values a stimulating work environment, flat structures, and flexibility in work-life balance. Be part of an international team that prioritizes gender diversity and fosters a collaborative atmosphere. If you have a strong background in customer relations and are ready to make an impact, this opportunity is perfect for you.

Benefits

Flexible working arrangements

Stimulating work environment

Focus on gender diversity

Qualifications

• 10+ years of experience in the Abu Dhabi market.
• Proven record of end customer knowledge and connections.

Responsibilities

• Manage customer relationships and drive growth in assigned accounts.
• Conduct complex negotiations and generate solutions for clients.

Skills

Customer Relationship Management

Negotiation Skills

Problem Solving

Contract Management

Job description

Responsibilities:

1. Manage the total customer relationship within assigned accounts in Abu Dhabi.
2. You will be responsible for revenue, share of wallet, customer satisfaction, and driving growth in assigned accounts.
3. Plan, facilitate and/or conduct complex negotiations for assigned accounts.
4. Generate and coordinate solutions with other functions or team members to solve complex problems.
5. Prepare status reports, including Forecast sheet, activity, closings, follow-up, and adherence to goals.
6. Perform contract management functions.
7. Establish and maintain professional relationships as a trusted advisor with current and potential clients.

Your Profile:

1. Minimum of 10 years of experience in the Abu Dhabi market.
2. Proven record of end customer knowledge and connections.
3. Experience working with large government entities and enterprise customers in Abu Dhabi.

What We Will Offer You:

1. An open and stimulating environment within one of the most forward-thinking IT companies.
2. Flat structures and fast decision-making processes.
3. A modern and flexible way of working to combine personal and professional life, including working from home.
4. An international team with a high focus on gender diversity.